Lisa Morgan Email and Phone Number

Responsible for developing an maintaining an internal communications and employee engagement strategy that supports the goals and priorities of the business.Developing a channel strategy that allows us to communicate with clarity and consistency to our Team Members and Leaders.Supporting Exec Members with employee engagement, communicating the business strategy and crafting key messages.Overseeing the company's wellbeing strategy and charity partnershipRegularly taking the pulse of the business and finding new ways to listen to team in order to improve engagement and decision-making.

Working with senior leaders across the airline to develop and implement communications plans. Main areas of focus included supporting the internal launch of easyJet's plans to offset its carbon emissions and its plan to set up a new HQ along with associated change programmes.

• Responsible for leading the Internal Communications workstream for the £3.9bn sale of Costa Coffee to Coca-Cola • Developed and delivered a detailed communications plan in partnership with Whitbread and Costa’s communications teams• Business partnered Whitbread CEO and Executive team in communicating news of the sale, employee transfer and other key milestones to internal audiences, suppliers and partners• Developed Whitbread transformation narrative and key messages to ensure a consistent and compelling story around the reasons for change and the future of Whitbread• Developed collateral and channels to support employees through the sale process which also involved the TUPE transfer of 1200 employees, Executive changes, setting up new functions, office moves and establishing Transitional Service Agreements (TSAs) between Whitbread and Costa.

• Developed Costa’s first global internal communications strategy, identifying and establishing new channels and activities• Business partnered Costa’s MD and Executive Team advising on change messaging to communicate and embed the company’s purpose, vision and 5-Year Transformation Plan• Developed an engagement programme for the Executive Team to increase leadership visibility, including the design and execution of several key events as well as monthly webinars• Refreshed the company’s listening strategy introducing regular pulse surveys, focus groups and action-planning methods• Delivered Costa’s Barista of the Year programme – a high-profile employee engagement competition ran across 30 markets culminating in a 2-day London-based live final • Recruited and inducted new team members to strengthen the communications team

• Developed, shaped and helped embed a set of core values for a growing financial services company • Created values and supporting behaviours; qualitative and quantitative testing with employees; advising board members on organisational change and developed a strategic communications plan to embed the values throughout the business and across multiple sites- Launch and communications plan

• Led the communications work stream for Britvic’s acquisition of Brazilian soft drinks company, Ebba, managing announcements and events to communicate with a variety of stakeholders in the UK and Brazil • Conducted a group-wide communications audit to understand the company’s culture and audiences and developed a strategy to create step-change improvements across the business• Managed the design and delivery of new digital channels including digital screens and a new SharePoint intranet, plus a brand new global print magazine and joined-up print and digital content strategy• Set up a leadership visibility programme to enhance the profile of the Executive team amongst colleagues• Developed new ‘Tone of Voice and Internal Communications Guidelines’ as well as updating the Corporate Brand Guidelines • Developed an internal communications strategy to build employee advocacy around Britvic’s purpose, vision and values• Established group-wide standards and ways of working across all of Britvic’s markets – GB, Ireland, France and Brazil• Managed a small team and worked with colleagues in each market to deliver the overall communications strategy• Business partnering the Chief People Officer and HR Executive team to communicate reward, benefits and change • Building excitement and employee advocacy around Britvic’s drinks and global brands, especially Fruit Shoot• Managing a budget of £250k and creative agencies in line with the company’s procurement procedures

• Conducted a review of the communications function and subsequently developed a new team structure and ways of working to bring about a step-change in the department • Managed the change to a new structure including developing new job descriptions, managing the staff consultation process and recruiting and interviewing for the new positions• Revised all of the council’s internal and external communications channels to increase engagement and deliver a consistent look and feel. This included transforming the council’s website• Developed communications plans and materials to support and launch some of the town’s major regeneration projects such as the Watford Health Campus, New Market and Parade, extended shopping centre and Big Events programme• Dealt with national media (print and broadcast) and developed handling plans for contentious issues including the building of 6,000 homes on a much-loved allotment site• Member of the Leadership Team working closely with the Mayor, Cabinet and Managing Director to drive the council’s corporate communications and engagement strategy

Responsible for communicating with over 450,000 employees across the Tesco Group.• Developed campaigns, channels and content for a range of ‘hard to reach’ audiences using print, digital and face to face • Responsible for the re-development and day-to-day management of Tesco’s fortnightly internal newspaper with 300k circulation. Included content planning with the UK Board, overseeing the budget, design, advertising, print and distribution• Helped to embed and introduce a new CEO and Board at Tesco following the departure of Sir Terry Leahy as well as new business’ values, core purpose and strategic priorities • Developed digital channels for a range of audiences including specific CEO channels and monthly newsletter and audio messages for Store Directors and Managers• Provided coaching and support to Internal Communication teams in Tesco’s 14 overseas markets and developed and embedded an Internal Communications Operating Manual for the whole business• Wrote speeches for the company CEO and other Board members and helped deliver Tesco’s annual conference• Managed the internal brand ensuring that content and communication materials reflected Tesco’s agreed style and tone

Responsible for providing strategic support and advice to Corporate Affairs teams and CEOs in Tesco's overseas markets on Corporate Responsibility, PR, Government Affairs and Internal Communications.

Overseeing all operational communication to colleagues across all of Tesco's UK stores.

Promoting the world's busiest international airport against a backdrop of congestion, heightened security measures and local opposition regarding expansion issues.