Manage ADP EV6 & ADP Recruiting Management Portals. Provide ongoing support for Core HR, Compensation, Benefits & Payroll. Maintain setup configurations. Respond to HR ServiceNow tickets. Create ad-hoc reports. Perform data audits.

Provided consultation & solutions for all HR systems & applications that support HR teams. Liaison between the business & IT teams supporting HR technology. Managed HRIS Analyst team of 3 & HR Administration team of 4. Led teams in solving functional & technical issues related to HRIS. Managed HR projects including project planning, created techno-functional specs, user acceptance testing, change management, training, & communications. Managed integrations. Responsible for data integrity.Key Contributions:▪ Implemented operational protocols & department procedures to increase productivity & ensure data integrity.▪ Maximized team’s knowledge & effectiveness with weekly training sessions & intra-department collaboration meetings.▪ Collaborated with Payroll Implementation Team, resolving issues & developing new procedures.▪ Automated the hiring process.

Leveraged analytical, technical, & business acumen, lead new system implementation/enhancement projects from inception to execution, including requirements analysis & documentation, design/build oversight, testing, & deployment. Delivered technical guidance to resolve Tier 2 issues. Supported HRIS internal & external integrations. Supported Benefits Administration including Annual Open Enrollment.Key Contributions:▪ Successful implementation of Oracle HCM Cloud Core HR & Benefits, converted over 11,000 employees in 34 countries. -Served on new system selection committee, as well as system design teams for Core HR, Benefits & Payroll. -Determined best business practices for new workflows & created supporting documentation. -Worked with the Change Management team to train staff on new processes & procedures. -Converted over 30 Benefit interfaces, created specs & performed internal & external testing. -Managed security, reporting, data audits, & SOX audits.▪ Improved Employees’ Benefits experience by creating paperless enrollment and centralized location to get info.▪ Collaborated with Payroll Team on design & build where related to Benefits.

Responsible for data load, data integrity, benefit enrollments, annual merit cycle, reporting, & system security. Maintained configuration for various HR systems. Supported Benefits team initiatives such as open enrollment, vendor integrations, ACA, and annual calculations for 401k ER Match, Pension, DCRB, Profit Share). Managed ServiceNow HRIS helpdesk tickets. Supported HR integrations (applicant tracking, tuition reimbursement, EE engagement Survey, EE verification, Health and Wellness, sales comp, OSHA, travel, eLearning, data mart, etc.). Executed special projects and HR system enhancements throughout the project life cycle, including requirements gathering and analysis, design, development, testing, implementation, & training.Key Contributions:▪ Managed global HRIS-PeopleSoft v9.2, managed User Security for multiple HRIS systems, & was a liaison between the Business Units & the Development Team to incorporate HRIS improvements.▪ Supported global performance management & annual merit cycles as well as US Payroll & Kronos.▪ Delivered support to US Benefits management, including 20+vendor interfaces, Open Enrollment, QLEs, ACA, & PTO plans.

Facilitated HRIS support of Oracle-EBS, Kronos & ADP systems, managing annual cycles for Benefits & Compensation. Created monthly, quarterly & ad-hoc reports & conducted database audits.Key Contributions:▪ Implemented an annual merit compensation tool to manage data electronically.▪ Automated the annual compensation statements & created electronic HR Dashboards, eliminating paper reports.

• Tested PeopleSoft & ADP updates and enhancements. • Provided technical and training support on system modules or processes to end-users. • Ensured that standard and ad-hoc analysis and reporting met the needs of customers. • Maintained the HR, Payroll & Benefit PeopleSoft tables and investigated system stability problems and/or user questions and complaints.• Implemented process improvements and special projects, including: Global Payroll automation, Benefit Outsourcing Conversion, Employee & Manager Self-service, Acquisition on-boarding, EDI, Automated Annual Benefit Enrollment

• Implemented the centralized HR Service Center, which included call center, administration of benefits, payroll, HR and compensation information.• Provided leadership and direction to a team of 7 Human Resources Administrators.• Directed all aspects of ADP payroll administration for 1,800+ national employees.• Re-engineered HRSC processes and created a human resources policy manual.• Established the HRSC Intranet website.• Led efforts to introduce new procedures to ensure payroll data integrity.• Managed external databases including job posting database and employee activity databases.

• Maintained accountability for diverse aspects of payroll, reporting, and technology enhancements.• Spearheaded the development of the payroll Intranet website.• Introduced process improvements and tested tax/version upgrades on a regular basis.• Responded to payroll data inquiries via PSquery as well as managed payroll related tables.• Augmented payroll protocols not included in the PeopleSoft implementation plan.• Authored a payroll procedure manual that detailed proper payroll protocols.

• Managed payroll for 8,000+ national employees.• Supervised 6 payroll administrators, ran batch processes, and ensured the integrity of all payroll transactions.• Automated file transmissions including Direct Deposit, 401(k), and US Savings Bonds.• Calculated and issued all severance payments.• Ran parallel testing, generated payrolls, reviewed discrepancies, and determined solutions prior to live date utilizing sound business acumen.• Facilitated end-user training for PeopleSoft payroll module.

• Prepared benefits & payroll conversion data mapping.• Designed & built HR, Benefit and Payroll tables.• Tested PeopleSoft HR and Benefits modules.• Created test matrix and documented results.•.Designed new enrollment forms.• Created training documents & trained Benefits Team.

• Processed payroll & benefits for 2,000 employees.• Responsible for transmissions & feeds.

• Implemented an internal payroll audit department.• Created procedures & trained new staff.

Processed tax payments & quarterly tax filing, child support payments, general ledger entries & W2’s.

Processed payroll & benefits for 500 employees.

Completed administrative tasks & report distribution.