• Medicaid RFP scoring analysis across MCOs• PM for Quality/Clinical content submission for Medicaid RFP• Quality Control for Medicaid RFP Production• Health Plan Accreditation Renewal Submission PM for Medicaid LOB

• Responsible for new customer profile verification, mitigating risk of fraudulent transactions• Subject matter expert of Wells Fargo individual-based solutions platform, including credit and mortgage arenas• Successfully reached customer service goals based on GALLUP polls• Reconciliation of cash drawers and vaults, including incoming and outgoing cash shipments, foreign currency, checks and debit/credit cards• Trained employees on customer profile verification, utilizing internal bank portal, WOW services and provided feedback based on observations

Senior manager responsible for a team of 40+ consultants and subcontractors working on a large, $137M ($1M+/month P&L) financial systems modernization and Oracle Financials program with the Federal Aviation Administration utilizing Agile, Waterfall, and hybrid practices. Managed a team consisting of project managers, requirements analysts, developers, test analysts, systems/database administrators, and infrastructure and operations specialists. Responsibilities included creating professional development plans, mentoring, recruiting and employee retention, leading the annual performance appraisal process, resolving internal and external conflicts, and developing strategies to ensure continued competitive advantage. Worked closely with the corporate vice president to ensure continuity and alignment of strategy with corporate goals and initiatives and ensures fiscal health of program by projecting, tracking, and reporting financials (ETC and EAC) back to the OnPoint leadership team. Led the recruitment process to ensure that the program is fully staffed with highly qualified experts. Worked with Business Development to secure new opportunities by leveraging subject matter expertise, strong client relationships, and past performance while developing comprehensive responses to RFI's and RFP's.Also, managed a team of quality assurance and test management professionals responsible for developing complex test plans and strategy for enterprise business applications including Oracle Financials in the Federal space and the development, execution, and troubleshooting of automated test scripts using HP's Quick Test Pro (QTP) application in various mission critical applications. Led the testing effort for the Oracle R12 Upgrade (from 11.5.10) managing the design and development of a repository of automated testing scripts that span 8 functional modules reducing the cost of testing for quarterly releases by 70%.

Acted as the lead technical resource for an in house, 10 person, cross functional implementation team for a new PeopleSoft 6 implementation for the 5th District of the Federal Reserve System. Led joint application development (JAD) sessions to define business requirements for a complex, multi-business unit PeopleSoft financials application deployment. Led customization and integration efforts between legacy applications and the PeopleSoft AP, Purchasing, and Inventory modules.

• Researched and identified shortcomings in Red Cross regulations and guidance for emergency responses in Greater NY Region• Utilized language skills to lead an emergency preparedness canvassing campaign in a predominantly Russian neighborhood• Formulated a Functional Access Needs Plan approved for use to assist NYC’s 1.3 million disabled citizens