As the WHSEQ Advisor at Jarrah Integrated Services (Jarrah), a proud Aboriginal-owned company, I lead Work Health, Safety, Environment, and Quality (WHSEQ) functions tailored to Jarrah’s Facilities Management services across Australia. These include asset management, cleaning, waste management, projects, and trades & maintenance. I ensure compliance with WHS, Environmental, and Quality standards, alongside strict adherence to relevant regulations, legislation, and ISO standards, supporting safe, efficient, and culturally inclusive operations that honor Jarrah’s commitment to community impact.With over 15 years of experience, I implement WHSEQ policies that align with regulatory requirements and support Jarrah’s focus on Indigenous procurement and workforce inclusion. I work closely with clients, team members, suppliers, senior management, and contractors to foster partnerships that reflect Jarrah’s community-driven values.I also serve on the FMA VIC Branch Committee, contributing to industry best practices and supporting diversity and inclusion in Facilities Management across Australia.Core Strengths:Regulatory Compliance: Ensuring alignment with WHS, environmental, quality, and ISO standards across operations.Community Engagement: Championing Indigenous procurement and representation.Mentorship & Leadership: Guiding managers on WHSEQ policies and best practices.Stakeholder Collaboration: Building strong relationships to enhance safety and service delivery.Areas of Expertise: WHS Compliance Environmental & Quality Management Regulatory & ISO Compliance Client & Subcontractor Engagement Incident Management & Return-to-Work Indigenous Procurement Continuous ImprovementMy background in business development and stakeholder management enhances my WHSEQ role at Jarrah, where I’m committed to delivering safe, compliant, and community-centered services across the Prompcorp Group.

Lisa has dedicated over 15 years to the evolution of customer-centric strategies across diverse industry sectors. As the Client Solutions Manager at Jarrah Integrated Services (Jarrah), she plays a pivotal role in understanding and crafting tailored solutions that transcend the conventional service delivery framework. Her core responsibility revolves around synergising with clients and prospects to formulate solutions that encapsulate Jarrah's holistic offerings.Lisa's vast experience encompasses a broad spectrum, from business development and sales leadership to intricate aspects such as tender and bid development. A notable part of her expertise lies in stakeholder management, which is evident in her proficiency in establishing and nurturing key relationships. One of her significant accomplishments at Jarrah has been her involvement in Indigenous procurement, understanding its socio-economic impact on communities, and championing its integration in the company's operational fabric.Lisa is also adept at CRM system optimisation and has a commendable acumen in commercial strategy and business, making her an asset for Jarrah's long-term strategic endeavours.Throughout her journey, Lisa has consistently demonstrated her proactive communication skills and a keen knack for collaboration, which has been instrumental in forming productive partnerships and advancing the organisation's goals and objectives.

As the WHSEQ Advisor for the Prompcorp Group, I lead Work Health, Safety, Environment, and Quality (WHSEQ) practices across Prompcorp, Pioneer, Jarrah, and Longreach. My role ensures that our Facility Management services—including asset management, cleaning, waste management, projects, and maintenance—strictly adhere to WHS, Environmental, and Quality standards, meeting relevant regulations, legislation, and ISO standards across Australia and New Zealand. My goal is to foster safe, efficient, and compliant environments aligned with Prompcorp’s commitment to operational excellence.With over 15 years of experience, I collaborate closely with the legal team on public liability claims, oversee risk and incident management, guide return-to-work programs, and mentor managers and supervisors on WHSEQ best practices. My expertise in policy development and continuous improvement supports operational safety and effectiveness across Prompcorp’s diverse services.As a member of the Facility Management Association (FMA) VIC Branch Committee, I contribute to advancing industry standards and promoting diversity & inclusion within the Facilities Management sector.Core Strengths:Regulatory Compliance & ISO Adherence: Ensuring WHS, environmental, quality compliance, and alignment with relevant acts and legislation.Risk & Incident Management: Expertise in risk assessment, incident handling, and return-to-work programs.Leadership & Mentorship: Guiding teams in implementing and upholding WHSEQ policies.Stakeholder Collaboration: Building strong client and subcontractor relationships.Continuous Improvement: Leading initiatives that enhance safety and efficiency.Areas of Expertise:WHS Compliance Environmental & Quality Management Systems ISO Standards (45001, 14001, 9001) Regulatory Compliance & Legislative Adherence Incident Response & Return-to-Work Programs Community Procurement Facilities & Asset Management Safety Culture Development Policy Formulation & Strategy

As WHSEQ Advisor for Pioneer Facility Services (Pioneer), specialising in retail cleaning and waste management across Australia and New Zealand, I lead the implementation of WHS, Environmental, and Quality standards tailored to the retail sector. My focus is on meeting regulatory, legislative, and ISO compliance while fostering safe, efficient, and inclusive operations.I also serve on the FMA VIC Branch Committee, promoting diversity and inclusion in subcontractor engagement and workforce representation to reflect the communities we serve. I collaborate closely with clients, senior management, and subcontractors to ensure our WHSEQ practices align with safety, compliance, and service goals. My work includes overseeing incident management, return-to-work processes, and continuous improvement to enhance safety and service delivery.Core Strengths:Compliance Management: Meeting WHS, environmental, and ISO standards.Diversity & Inclusion: Championing inclusive practices in workforce engagement.Client Collaboration: Working with clients to align WHSEQ practices.Incident Response: Managing safety issues and return-to-work support.Stakeholder Engagement: Building strong relationships to advance safety and compliance.Expertise:WHS ComplianceEnvironmental & Quality Assurance | ISO Standards | Retail Sector SafetyClient & Subcontractor Collaboration Diversity & InclusionIncident ManagementContinuous ImprovementMy experience in WHSEQ policy, business development, and stakeholder engagement supports Pioneer’s goal of delivering safe, compliant services. I’m committed to upholding the values, fostering excellence and impact across the Group.

In this consultancy company, I provide a wide range of business solution services to diverse portfolio of clients spanning several industry sectors. In doing so, I lead iterface with client executive teams to gain comprehensive understanding of business processes and client requirements. I also oversee development and implementation of end-to-end solutions for tender processes, bid management, rebranding strategies, event coordination, brand positioning, continuous improvement, digital marketing, CRM implementation, etc.Some of my most important accomplishments to date include:• Receive numerous new accounts as referrals from highly satisfied clients and previous colleagues and peers.• Played an integral role in guiding successful launch of start-up company Dream City; spearheaded company's marketing and communications strategy to achieve sustainable operations.

As a proud member of the BD team, I am responsible for executing the BD strategy to achieve business growth primarily in the Venue, Mass Transit and 5 Star Hotel sectors. I bring to this role - and the BD team as a whole - a solid track record and extensive experience, in bid management, stakeholder engagement, brand positioning, project management, corporate governance and heightened exposure to tools such as Salesforce. I also maximise our Melbourne Rebels sponsorship to the benefit of all parties.

Over the course of this tenure, I guided and oversaw preparation and presentation of tenders and proposals for ticketing and membership services on both new and existing contracts across Australia and New Zealand. Oftentimes, I developed and instituted processes for account management, marketing, and interpreting financial data. I also reviewed business reports to analyse costs and efficiency and led implementation of new processes, systems, and procedures. Some of my most important contributions include:• Monitored corporate compliance activities and sustainability processes.• Commended by senior leadership for ability to build powerful liaisons with strategic suppliers and customers.• Succeeded in leading implementation of highly effective sustainability processes for multiple projects with competing deadlines and priorities.• Boosted company dividends by enabling acquisition of major contracts with Optus Stadium, Sydney Royal Easter Show, and Australian Grand Prix to name a few.• Proved efficient in assisting with tendering processes in various regions, worldwide.

During this time, I reported directly to CEO regarding development of global marketing and media management activities. At the same time, I held concurrent responsibility for ensuring brand messaging aligned to internal and external requirements. I also served as project manager in production and delivery of quality tenders and proposals. Some of my most memorable achievements include:• Instrumental in integrating branding strategies that supported seamless transition from Cleanevent Group to CE Property Services.• Charged with orchestrating launch of new global website and all communication strategies.• Oversaw development and release of new automated services for proposal library management across multiple global regions.• Seconded to manage major tenders in Middle East.

Cleaning and Waste Manager Commonwealth Games Village / Program Co-ordinator Catering Cleaning & Waste.Reporting to Program Manager and implementing all catering, cleaning and waste protocols.AchievementsThe Commonwealth Games was a huge success and this was inclusive of an environmentally friendly cleaning aspect.

• Manage all staff for delivery, set up, maintenance and bump out of all mobile bar rentals for various events in Victoria, NSW and Tasmania.• Manage time lines and budgets for the purchasing of new bars for various venues• Implement procedures, product and services to grow the business

AchievementsSome of the events successfully completed in a one year period either by myself or in conjunction with my department:• Carlton Draught AFL Grand Final Village events (Breakfast and After party)• Carlton Draught AFL Grand Final Grand Final Eve Lunch• Nathan Buckley Wedding (New Years Eve 2002) as seen in the New Idea• Collingwood Football Club Auction• Richmond Football Club Auction• St Kilda Football Club Ball• International Polo Ball• Polo Tournaments at Werribee• Spring Racing Carnival events• Mark Skaife charity Golf Day

Co-ordinate all VIP functions, seminars, meetings and liaise with sponsors and clients. Responsible for training and ongoing direction of the administration assistants.Achievements• Co-ordinated the 2000 Senior Victorian Championships sponsorship hospitality and functions. • Co-ordinated the 2000 Junior Victorian Championships sponsorship hospitality and functions. • Co-ordinated the 1999 Senior Victorian Championships sponsorship hospitality and functions.• Developed in conjunction with the CEO and Honorary Legal Officer the new Surf Life Saving Victoria constitution.

Sales Support Administrator (Reporting to the South Queensland Sales Manager) Produce business plans, presentation materials and statistical reports for all promotions and events.Achievements Contributed to the 10% increase in sales and market share growth for South Queensland regional team.  Assisted marketing with the implementation of various product launchesSales Service Officer (Reporting to the Customer Service Manager Northern Region)Ongoing responsibility and collection of approximately 30 million dollars.Receive and process telephone and personally presented beer orders.Assist the sales team with new product launches and ongoing promotional activities.Achievements Assisted in improved CUB customer base totalling over 1000 outlets for my area. Significantly reduced bad debts to a low of 0.5% within the customer base. Created and maintained a good rapport with internal and external customers. Other positions held within Carlton and United BreweriesDebit/Credit Clerk / Accounts payable / Daily takings for hotels