Lisa O’Lear Email & Phone Number

•. Identify scope changes and communicate the change throughout the organization• Manage inventory - analyze inventory report, identify and schedule deliverables, implement change management, and minimize obsolete materials• Create and maintain product bill of materials (BOM)• Operation in ERP system• Retrieve and analyze customer demand/ requirements and create print/ build plans to meet deliveries• Manage supply chain and directed suppliers• Manage project milestones/ schedules

•Manage, coach and leads team of employees while working with global team members• Ensure communication internally and externally to relevant stakeholders• Establish and oversee new processes and documentation• Coordinate’s system enhancements with OEM IT• Assist in managing customer relationship and account management support• Monitor Process Improvement Requests and contributes to new business initiatives

Clinton Township, Michigan

• Lead, coach, and manage direct reports to provide quality program management practices and complete deliverables on time, in budget with high quality satisfaction• Support account and business development initiatives for new projects and existing Tier 1 Automotive customer both domestically and globally• Implements new business by identifying solutions for customers• Overseas program related engineering change activity with a focus on adherence to established processes, timely change implementation and cost control• Supports and coordinates with department leaders in preparation of RFQs and proposals, statement of work and specifications and execution of contract requirements• Knows and understands process documentation and customer requirements• Manage customer relationship and multiple projects in a defined timeline• Creates project plans with milestones and communicates progress to all stakeholders • Assists with process improvements from any project failures along with implementing continuous improvement ideas

Clinton Township

• Key support for projects that interact across multiple work teams and global offices• Identify scope changes and communicate the change throughout the organization• Manage inventory - analyze inventory report, identify and schedule deliverables, implement change management, and minimize obsolete materials• Create and maintain product bill of materials (BOM)• Operation in ERP system• Retrieve and analyze customer demand/ requirements and create print/ build plans to meet deliveries• Manage supply chain and directed suppliers• Manage project milestones/ schedules

Troy, Michigan

• Assists in the development of marketing tools such as brochures, website and internal documents• Identifies, collects and analyzes data regarding marketing efforts of new target clients• Organizes marketing lunches and monthly marketing giveaways• Responsible for A/R including billing, collections and projection reporting• Maintains client records and all communication with external and internal key contacts• Main liaison between management and external contacts• Presented new strategies for tracking referrals, collections, and monthly projections.• Implemented transition to new companywide software • Manages President’s calendar and appointments• Streamlined processes, created procedures and documentation for internal policies

Sterling Heights, Michigan

• Worked directly with purchasing team to resolve pricing issues, discontinued items, new vendor sourcing for materials, and new items set up.• Main liaison between staff and vendors in regards to receiving pricing updates, new items setups and discontinued items.• Developed position processes and created manual for other employees to utilize• Managed multiple projects, vendor reviews, and customized items for clients with strict deadlines