Lisa Parry Email & Phone Number

Brisbane, Queensland, Australia

Brisbane

Responsibilities in this role include:• Collaborating with the Region consisting of nine areas within Queensland, to cover all aspects of Area Management Reporting. • Extracting, analysing and interpreting data and collating this information to relevant sections of Regional Queensland, to give a clear oversight of the Queensland Region to celebrate successes and identify areas of improvement. • Managing and reporting customer complaints for the Queensland Region and monitoring… Show more Responsibilities in this role include:• Collaborating with the Region consisting of nine areas within Queensland, to cover all aspects of Area Management Reporting. • Extracting, analysing and interpreting data and collating this information to relevant sections of Regional Queensland, to give a clear oversight of the Queensland Region to celebrate successes and identify areas of improvement. • Managing and reporting customer complaints for the Queensland Region and monitoring progress and resolution• Managing and overseeing the quarterly running of Audit Documentation. Preparing the Region Audit Document whilst auditing Branch Business Account Openings. • Human Resource reporting for the Queensland Region, including Executive Managers• Paying Invoices/Accounts Payable for major suppliers and following up.• Working as a Team Member whilst working remotely to construct, manage and complete relevant tasks within a strict deadline• Liaising with Executive Managers, Area Managers and Branch Managers to ensure task management is completed on time and providing support and knowledge to the network Show less

Brisbane, Australia

Key responsibilities included:• Collaborating with the Branch Manager to ensure all aspects of the branch were achieving KPI targets• Recruiting,training, coaching and developing staff to achieve their full potential• Managing Branches when required; long term reliefs included• Human Resource Management including recruiting, training and development • Auditing the branch in all aspects of Cash Control, Account Management and Lending to ensure risk management component was… Show more Key responsibilities included:• Collaborating with the Branch Manager to ensure all aspects of the branch were achieving KPI targets• Recruiting,training, coaching and developing staff to achieve their full potential• Managing Branches when required; long term reliefs included• Human Resource Management including recruiting, training and development • Auditing the branch in all aspects of Cash Control, Account Management and Lending to ensure risk management component was achieved • Running and maintenance of the branch's cash control devices to ensure no potential write offs or discrepancies. • Providing the point of call with all aspects of customer service and achieving a high level of service whilst providing clients with error free processing.• Point of call for other staff to contact when required due to long term role. Show less

Brisbane

6 Month Role Key responsibilities included:• Managed the running of the quarterly Audit Documentation for Brisbane South Area, whilst completing tasks relevant to Area Office• Audited per quarter the 17 branches to ensure all risk management components were adhered and established action plans • Follow up and feedback conducted on all audit completions in branch• Coached Branch Managers in running of their business in all aspects of auditing and audit management • Assist… Show more 6 Month Role Key responsibilities included:• Managed the running of the quarterly Audit Documentation for Brisbane South Area, whilst completing tasks relevant to Area Office• Audited per quarter the 17 branches to ensure all risk management components were adhered and established action plans • Follow up and feedback conducted on all audit completions in branch• Coached Branch Managers in running of their business in all aspects of auditing and audit management • Assist the QLD Auditors when required on their Audit Assessments• Provide the Area/Branches with aided material to enhance knowledge • Point of call for Area Manager, Branch Managers and Staff with all aspects of Audit or general banking knowledge. Show less

Brisbane, Australia

All aspects of book work within the business. Following up outstanding payments and accounts.

Brisbane

Key responsibilities included• Assist the branch in achieving KPI Targets whilst achieving my own individual targets• Ensuring all clients financial needs are met, with relevant products and services• Processing Personal Loans, Credit Cards, Account Management for clients and ensure timely follow up and service delivered.• Referring clients to relevant departments when required to ensure customers are protected and informed.