Lisa Patch Email & Phone Number

Olathe, Kansas

Olathe, KS

• Investigate appropriate coverage’s and endorsements to determine if the loss is covered under the policy. Negotiate liability offers in comparative negligence situations to fit the facts of the loss.
• Successfully completed Next Level Leadership Program. Supervised teams of 5-7 adjusters. Learning of leadership qualities, including communication, ability to motivate others, management and improve interviewing skills.
• Recipient of MVP Award in April 2012 & Manager Representative of the month in July 2014.
• Mentor of Internal & External hires to guide and mold new hires into well rounded claims representatives. Assist in training and developing to department standards to aid in daily tasks by performing the role of active.
• Change Review committee Co-chair to review current department procedures while making changes and piloting new procedures to help efficiency and productivity.
• Social Network committee lead, actively engage members of the department by creating competitions within to boost morale and challenge productivity.