Contracted with Expert Velocity to to deliver enterprise initiatives for Point B clients Client: Leading Technology and Social Media ConglomerateOnline Payments Compliance Platform & Risk ModelingClient: Global $10.8T Financial InstitutionProgram and release lead on multiple strategic initiativesClient: Chicago Area Academic Medical CenterLed enterprise ITSM software selection

Contracted with The Evanston Group to deliver project management support to their clients Client: $10.6B Global Healthcare Solutions ProviderAs a project management consultant, planned and managed the startup phase of a nearshoring initiative to design and deliver a Global IT shared service center in Mexico.

Contracted with RGP to to deliver enterprise initiatives for their clients Client: North American $699B Diversified Financial Services ProviderPlanned and drove impact analysis, design, change management, and operationalization activities related to the Volcker Rule regulatory requirements under the 2010 Dodd–Frank Wall Street Reform and Consumer Protection Act

Provided advisory and program management consulting services on complex, strategic engagementsClient: Global $5.5B Retailer-Owned Hardware Cooperative (June 2014 - Sept 2014)Defined the project execution roadmap in support of the company’s five-year strategyClient: Global $4B Electronic Connector Manufacturer (Dec 2010 - May 2014)- Program Managed a global sales and operations planning transformation - expected to deliver over $55MM in inventory savings and an average… Show more Provided advisory and program management consulting services on complex, strategic engagementsClient: Global $5.5B Retailer-Owned Hardware Cooperative (June 2014 - Sept 2014)Defined the project execution roadmap in support of the company’s five-year strategyClient: Global $4B Electronic Connector Manufacturer (Dec 2010 - May 2014)- Program Managed a global sales and operations planning transformation - expected to deliver over $55MM in inventory savings and an average 95% on-time delivery for customers- Organized and led a transportation management software vendor selection for the logistics department- Implemented project portfolio management tools and defined the delivery roadmap Show less

Led product design and development and project delivery teams for an $8B division of a $2.1T global financial services firmSelected Achievements:- Customer relationship management and self-service client onboarding process enhancements to reduce service costs by 35% and improve throughput efficiency by 80%, supporting >120K users and 60+ corporate banking products, including - Directing activities of >150 project team members worldwide and overseeing an annual… Show more Led product design and development and project delivery teams for an $8B division of a $2.1T global financial services firmSelected Achievements:- Customer relationship management and self-service client onboarding process enhancements to reduce service costs by 35% and improve throughput efficiency by 80%, supporting >120K users and 60+ corporate banking products, including - Directing activities of >150 project team members worldwide and overseeing an annual budget of $20MM - Delivering a training and communications program for 45,000 client representatives and 3000 employees- Online Treasury Services application suite design and delivery to a projected 20,000 companies and 70,000 users; expected to generate $120MM in incremental revenue and cost savings- Project management framework and enterprise release approach - company-wide implementation, supporting 700+ merger integration initiatives- Merger Integration Office quality assurance team design, staffing, and leadership Show less

Provided external and internal advisory consulting services and project delivery expertiseExternal Advisory:- Client: Fourth-largest US Furniture Manufacturer - Supply chain assessment and industry benchmarking - order fulfillment process, strategy, performance measures, and technology support- Client: Building Supplies Manufacturer and Distributor - Process analysis, software requirements definition, and ERP software fit analysis- Client: Multinational Pharmaceutical… Show more Provided external and internal advisory consulting services and project delivery expertiseExternal Advisory:- Client: Fourth-largest US Furniture Manufacturer - Supply chain assessment and industry benchmarking - order fulfillment process, strategy, performance measures, and technology support- Client: Building Supplies Manufacturer and Distributor - Process analysis, software requirements definition, and ERP software fit analysis- Client: Multinational Pharmaceutical Services Provider - High-level business case supporting the implementation of shared services centersInternal Initiatives:- Restructuring and disposition of $1B division of the firm- Revenue cycle client accounting process transformation; increased user base from 4 to 35 installations with an estimated 30,000 users- Standardize centralized accounting operations in Americas and Asia shared services centers Show less

As part of a summer MBA internship, reviewed Brinsworth Strip Mills' production processes and delivered:- Lead time and WIP inventory reduction analysis and recommendations- Information systems requirements definition

Accountable for customer relationship management and key product development initiatives, including:- Market evaluation and beta testing of Supra’s core product using sales trends, warranty data, and customer service feedback, leading to product improvement recommendations and product redesign collaboration with Engineering- Extended warranty program design, implementation, and sales- Returns and repairs management system design and implementation- Customer contract… Show more Accountable for customer relationship management and key product development initiatives, including:- Market evaluation and beta testing of Supra’s core product using sales trends, warranty data, and customer service feedback, leading to product improvement recommendations and product redesign collaboration with Engineering- Extended warranty program design, implementation, and sales- Returns and repairs management system design and implementation- Customer contract management, 280% increase in number of accounts over two years- Sales and service operations management- Customer order management Show less