Lisa Pryce, Mba Email & Phone Number

Canada

Calgary, Canada Area

Calgary, AB

• In my role as a Store Manager for Starbucks I draw upon my extensive management experience and effective leadership skills to direct and coordinate store operations in regards to sales management, financial planning.
• Increased store revenue by 18%; develop strategic business objectives and review the analyses of activities, costs, operations and forecast data to determine department progress towards objectives.
• Assess overall performance of staff, drafting performance reviews, and assists in calculating individual increases to compensation, in addition to initiating any necessary corrective actions; decreased turnover by 15%.
• Increased sales revenues by 10%; implement effective training and development programs, and create a customer focused store environment.

Calgary, Canada Area

• As a Site Manager for Best Service Pros I held responsibility for daily operations, including reviewing financial statements and monitoring staff performance in relation to sales goals. I provided consistent feedback.
• Networked and maintained superior customer relations, increasing business growth; effectively coordinated work assignments and followed up to ensure timely completion and quality work.
• Managed recruiting and staffing initiatives, successfully interviewing, hiring and training employees; developed effective training programs that increased employee retention and internal promotion rates.
• Awarded the Safety Record for effectively managing sites; interpreted and enforced company policies and procedures and managed health and safety initiatives.

• As a Staffing Consultant I utilized my vast industry experience to effectively manage accounts, building and maintaining strategic business partnerships to support company-wide growth and securing new accounts. I.
• Oversaw all aspects of talent acquisition including sourcing, screening, interviewing and negotiating offers; developed recruitment and staffing initiatives and supported team objectives, successfully filling positions.
• Provided oversight and consulting services regarding career development; coordinated employee development programs and training initiatives to align with career objectives, increasing internal promotions rates.
• Facilitated employee orientations and onboarding; ensured comprehensive understanding of company policies and procedures, benefits and position requirements.

• As a Dual Store Manager, I formulated and implemented company policies and procedures, directing all store activities to develop and implement long-term goals to drive to business growth and profitability. I managed.
• Analyzed financial reports and customer service metrics, developing strategic plans, generating company growth; successfully opened and developed the number one and number two stores in Canada.
• Led and managed two business turnarounds, creating stability, profitability, and operational excellence; developed strategic initiatives that produced an increase in sales.
• Evaluated employee performance to assess training needs; established training workshops concerning human resources initiatives and employee development.

Master Of Business Administration - Mba, Human Resources Management And Services

Bsc, Archaeology

Technical Diploma, Business Management

Certificate, Business Consultant

Certificate, Management Consultant