Lisa Pugh Email and Phone Number
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Product Manager with four years’ experience delivering and planning emerging payments solutions with applied agile methodologies.2020 Syracuse University graduate with a B.A. degree in Information Management & Technology and minor in Computer Science.
Bank Of America
View- Website:
- bankofamerica.com
- Employees:
- 250057
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Technology Product MangerBank Of America Jan 2023 - PresentCharlotte, North Carolina, United States- Oversee the delivery pipeline for the Payments & Innovation space’s agile train of scrum teams for part of Americas region- Gather, decompose, and prioritize business requirements to articulate and size the work scope and success criteria- Maintain the delivery vision and roadmap- Manage intake and full lifecycle of new identified risk issues in the Payments & Innovation space for tracking and assignment out to teams- Process improvement and refinement on risk intake
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Global Technology AnalystBank Of America Jul 2020 - Jan 2023Charlotte, North Carolina, United States- Gather, analyze, and translate internal and external client requirements into technical design specifications- Act as the liaison between business partners and software development teams- Translate business requirements into technical requirements and ensure that systems or applications support and conform to business needs and specifications- Coordinate the process of analyzing functional specifications, use cases, process flows and user interface requirements- Collaborate with software testers to develop valid test plans and test scripts
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Its Senior ConsultantSyracuse University Oct 2016 - May 2020Syracuse, NyI managed Syracuse University’s campus-wide help center that provides critical client-facing IT assistance to over 15,000 students and faculty members. I performed diagnosis and repair of computers and smartphone devices. I provided great customer service in order to increase trust in the company. I administered training to newly hired employees in areas such as product knowledge, company procedures, and customer interaction. I recorded all procedures performed on client's property. I documented every interaction, both issues and solutions, into company records for future reference using Atlassian software. -
Software Engineer InternFidelity Investments May 2019 - Aug 2019Greater Boston AreaI collaborated with an agile SCRUM team of Quantitative Developers on a 12 week long development project. My focus was to help natively implement a data access layer framework originally written in R into a Python environment. I built out already existing features as well as implemented new features to the existing project. My technology stack I used included: RStudio, ROracle, Python, PyCharm, pandas, cx_oracle, pycrypto, numpy, Oracle databases. -
Software Engineer InternFidelity Investments May 2018 - Aug 2018Merrimack, NhI worked in an agile environment alongside a SCRUM team of Quality Assurance engineers to help ease the nature of test automation. I developed a user interface to move testing out of an excel based environment. I collaborated with another intern to develop the backend portion of this test automation project. The technology stack I used included: [Frontend] HTML, CSS/Bootstrap, JavaScript, Angular, [Backend] Java, Java Swing (Window Builder), Apache POI, JSON, Maven, Spring.
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Network/Technology InternThe Bryn Mawr School Jul 2017 - Aug 2017Baltimore, Maryland AreaI completed a six week long internship with my high school's technology team. I had exposure to the administration and upkeep of a small institution's network topology spread throughout the campus in different buildings. This included exposure to back-end maintenance of the school's transition to a new portal/education platform. I helped re-cable classrooms as well as transition the administration building to a VoIP phone system. I also re-imaged and prepared computer labs as well as laptops for faculty members. -
Intern At Cyberpoint Int.Cyberpoint International May 2016 - Jun 2016Baltimore, Maryland AreaI interned at CyberPoint International, a cybersecurity firm, to immerse myself in a professional environment that handles cybersecurity. I shadowed Business Operations during first week and experienced Technical Operations second week. I worked alongside the Recruiting Team to find qualified candidates to place on technical projects. I also completed SRT tasks such as Capture the Flag challenges and configured virtual machines to implement certain skills. -
Stem Lab AssistantThe Bryn Mawr School Sep 2015 - Feb 2016Baltimore, Maryland Area- Monitored and organized Bryn Mawr’s new Innovation space - Certified to use and lead students and faculty through the use of lab equipment including a Laser Cutter, 3D printer, and CNC Milling Machine
Lisa Pugh Skills
Lisa Pugh Education Details
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Information Management & Technology
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Computer Science -
Cyberpsychology -
High School Degree
Frequently Asked Questions about Lisa Pugh
What company does Lisa Pugh work for?
Lisa Pugh works for Bank Of America
What is Lisa Pugh's role at the current company?
Lisa Pugh's current role is Product Manager at Bank of America.
What is Lisa Pugh's email address?
Lisa Pugh's email address is lp****@****syr.edu
What is Lisa Pugh's direct phone number?
Lisa Pugh's direct phone number is (425) 260*****
What schools did Lisa Pugh attend?
Lisa Pugh attended Syracuse University, Syracuse University College Of Engineering And Computer Science, Dis - Study Abroad, The Bryn Mawr School.
What skills is Lisa Pugh known for?
Lisa Pugh has skills like Java, Python, Haskell, Html, Cascading Style Sheets, Javascript, Computer Security, Flash Animation, Adobe Photoshop, Piano, Linux, Wireshark.
Who are Lisa Pugh's colleagues?
Lisa Pugh's colleagues are Eyhab Jaffer, Deborah Neuland Dallas, Romesh Leishangthem, Karpagam K, Maria Nuñez, Jordan O'brien, Andrea Cato.
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