Lisa Pullum Email & Phone Number

Greensboro, North Carolina

I mastered the intricacies of the process flow within each department. Assessed and trained personnel for promotion to cross-functional operations. Developed and implemented data-based solutions in a timely manner. I coordinated closely with quality control regarding products awaiting dispositions. Maintained and enforced a safe and clean working environment always. Established and adjusted work procedures to meet production schedules. Supervised production schedules, production quality and on time delivery. Defined manufacturing performance standards and reviewed the performance outcomes to set future targets. I diligently maintained safety and quality standards. I enforced a culture of lean manufacturing and continuous improvement while providing operational leadership. I improved efficiency and productivity by eliminating waste and production constraints. I reviewed production orders, schedules, delivery dates and inventory levels to determine product availability. Trained, developed and counseled employees to develop a high performing team. I completed key projects on time, on budget and with a high level of accuracy. I directed employees in developing and achieving individual performance goals. Developed and maintained strong and clear communication and rapport with plant personnel. Organized, prioritized and managed plant maintenance projects to keep facility safe, efficient and clean.

High Point, North Carolina

Overseen up to 10 salesmen and five sales territories while supporting the daily functions of working in a sales driven showroom. I waited on clients and assisted clients in picking out accessories and counter-tops for their kitchens. I used a CAD system to show the client the visual result of their remodel. I typed up proposals for the clients and salesmen. I assisted the salesmen through out the kitchen remodel by assisting with setting up installations, setting up delivery of materials and by ordering materials from vendors and our warehouse.. I also maintained accurate records for credits and debits of each remodel job. I figured monthly commissions for my salesmen. I maintained all the files and filed files accurately in file room. I answered the phones and assisted customers with all issues from billing to install issues and solved all calls without conflict. Provided outstanding customer service. I also directed truck drivers to appropriate location for delivery of cabinets. I assisted installers with locations, finding materials and ordering replacements for damaged product. I waited on walk in traffic and promoted my salesmen to clients in need of remodels. I helped with every aspect of the remodel process from start to finish. I used an AS400 system to located cabinets in our warehouse to set up for delivery or to enter an order for a new kitchen or bathroom.

High Point, Nc

I entered new patient profiles and prescriptions into medication input software system. I communicated directly with doctors' offices via telephone, fax and email. I provided friendly customer service at prescription drop-off and pick-up counters. Dispensed and delivered patient medications to patients throughout the store. I worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner. Accurately recorded compounded products and prepared appropriate labels. I routinely operated the computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system. Verified patient data and billing information. I verified accuracy and completeness of information on prescription and refill requests. I maintained proper storage and security conditions for all drugs. I mixed various pharmaceutical preparations per written prescriptions. Correctly priced and filed prescriptions after they were filled. I regularly completed paperwork and entered prescription and insurance billing information into patient profiles. I strictly maintained customer and patient confidentiality. I retrieved, counted and measured drugs and capped and uncapped vials and bottles. I promptly referred all doctors’ calls and customers’ medical questions to the pharmacist on duty. Labeled all products appropriately, including cautionary and auxiliary labels. I communicated with all customers and staff in a pleasant and professional manner. Precisely processed third party prescriptions and managed adjudication review. I processed up to 600 -1000 prescriptions on high volume days with 100% accuracy. I regularly ordered medication and pharmacy, office and restroom supplies.