Established the Bank's Project Management Office, drafted the Project Management policy, and developed the framework from within all bank initiatives approved by leadership were logged, managed, tracked, and reported to executive leadership and the board of directors. Over fifty (50) projects varying in scope and complexity were, initiated, managed and brought to closure through the PMO in the first 3 years since it was established.Projects overseen included but were not limited to:• Consumer and Business Account Restructure and Conversion• New Customer Referral Tracking Tool• New Location (branch) Opening• Marine Lending Division Build Out (fully cloud with remote staff)• Consumer Overdraft Protection ProgramChair of the Information Technology Change Management Team.Information Technology manager for the bank overseeing the daily operations of the IT help desk, end-user management, and support, and developing the bank's Microsoft 365 suite of products per the needs of the Bank across multiple business line by leveraging tools like SharePoint Online, Power Automate, PowerBI, Azure Active Directory, endpoint management, and other Microsoft 365 enterprise tools.IT Projects included:• Project Management Tracking and Reporting – SharePoint Online, PowerBI, Power Automate• Company Intranet site migration from on premise IIS server to SharePoint Online.• Employee Change Request Tracking and Notification (onboarding) – SharePoint Online, Power Automate, PowerBI.• Commercial Lending Portfolio Management pipeline tracking tool – SharePoint Online, Power Automate• Marine Lending Division Loan pipeline management tool (interim solution while awaiting integration of nCino loan origination system) – SharePoint Online• Microsoft Teams customization and integration.

Responsible for the streamlined operation of the Information Technology Department in alignment with the business objectives of Southern Trust Mortgage, LLC as well as the regulatory compliance requirements mandated by GLBA and FFIEC.Responsible for planning, coordination, direction, and design of the Information Technology related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department.Under general administrative supervision, I employ industry recommended methods and procedures and exercise considerable independent judgment to select proper courses of action to achieve the organization's business objectives.My role requires considerable knowledge of the policies, procedures and techniques relevant to the operations of the information technology department for a financial organization.Notable Achievements while with Southern Trust Mortgage, LLC• Designed and implemented a migration strategy to move over 275 employees to Office365 (Mailboxes, Desktop Applications, Data)• Designed and maintain STM’s SharePoint Online Environmento Automated HR Employee Change Requests (new, change, termination) notification process using custom list Workflows in SharePoint Onlineo Automated Loan Officer Verbal Authorizations to pull borrower information, record submission process with SharePoint Online Workflow and Office365 Power Automate to deliver notification to the Compliance Department, Loan Officer and encrypted notification via email to the borrower.• Regional Branch IT Onboarding: Developed and implemented the rapid deployment for IT onboarding over 35 new employees on a compressed schedule:o End User Equipment and Account Accesso Branch Location Setup with Network, Print/Scan and Telephonyo New User Orientation and IT Security Awareness Training

Implemented and maintained all aspects of the Information Technology spectrum to include:• Administration of Twenty-five (25) physical servers to support the software developers.• Network device installation, monitoring, maintenance and management.• New user setup, orientation and training, and support• Administered corporate IT resources. i.e., Applications, Firewall Administration, shared folders, email, server access, Cisco Unity Express IP phone system.• Procurement and inventory of all IT hardware.• Development of documentation for IT disaster recovery process of corporate IT systems.• Managed IT Services and contracts with ISP’s, equipment warranties and repair, and software volume licensing.Notable Achievements while with Open Roads Consulting• Upgraded to the company’s workgroup environment to Microsoft Active Directory• Virtualized corporate server environment with VMWare VCenter.• Developed New User Orientation and IT Security Awareness Training

Global IT Modernization (GITM), US Dept of State • NT to Active Directory Migration• Accelerated Active Directory Deployment (A2D2)• A2D2 Follow-on Exchange Migration• Hardware RefreshWorked on the GITM program installing and modernizing Classified and Unclassified Systems on lifecycle refresh deployments to U.S. embassies in the role of team lead. Duties as team lead included but were not limited to planning, coordination and deployment of equipment based on GITM design requirements.When not fulfilling the role of lead technician on overseas installations, I provided “Tier one” technical support for the GITM Migration Assistance Center to teams in the field.