Lisa Roberts Email & Phone Number

Johns Creek, Georgia, Us

Henderson, Nv, Us

Henderson, Nv, Us

Inside Sales Account Manager of Premium OEM & Certified Refurbished Slot Machine Parts, and Service.Responsible for developing new business opportunities, as well as growing revenue within existing customer base. Manges portfolio containing National & International Commerical & Tribal Casinos, Cruise Line Casinos, Distributors, and Route Operators.

Placed Career on hold to care from Mother with Alzheimer’s Disease.

Phoenix, Arizona, Us

 Responsible for generating new growth opportunities for Commercial and Industrial business, in multi-county territory, through outside sales calls, and lead generation from cold calling, use of CRMS (Customer Relationship Management System) database, networking & relationship building. Achieved 116% of goal shortly after first year of employment, generating new business that would provide over $5676/monthly in new commercial line of business, and $3705/monthly in Temp to Perm revenue. Industrial Sales in first quarter of 2014, was estimated to secure $59,500.00 a year in new business.  Maintained a reputation of being a Positive, Goal Oriented, Success Driven, Self-Motivated Individual who demonstrated excellent Time Management Skills, and required little to no supervision to meet and exceed expectations. Dedicated to taking an active role is self-education of product and services, to provide comprehensive solutions for all aspects of waste removal and recycling, in order to be a trusted adviser to the customer, providing and selling solutions that provide a complete program, as well as secure increased revenue to company. Trusted Waste Stream Adviser providing consultative waste assessments, to customize material management solutions to increase efficiency & ensure cost-effective ways to help them achieve their environmental initiatives. Commercial Service Solutions include Municipal Solid Waste (MSW) Disposal Services, Recycling Programs , Organics, Electronic Waste Solutions, Florescent Bulb Disposal, Universal Waste, Medical Sharps,&Co-mingle/Single Stream Recycling of the following waste streams: Cardboard, Paper, Aluminum, Plastic, Glass, & Metals. Industrial Service Solutions include Roll-off, & Compactor equipment sales,& rental for Industrial MSW & Corrugated Recycling. Industrial waste streams may also include Single and Co-Mingle Recycling, and Special Waste.

Uniontown, Ohio, Us

Manage Sales Team of 4 New Home Consultants (NHC)& lot specialist, increasing Sales from 15M to 18MMaintained reputation for meeting or exceeding our division/corporate goals. Managed $305K Marketing Budget, to yield high return traffic, by market segmentation, target marketing, & internet initiativesDeveloped team to achieve closing rates of 15%-18% of registered trafficDeveloped team of top performers, receiving awards for #2 and #3 Sales Leader and Rookie of the year, in a 9 Division Region throughout Ohio & Pennsylvania, two years in a row.Motivation of staff through monthly contest, and individualized rewards & recognitionDeveloped a standard training plan for On-boarding new Sales Managers joining the company.Created individualized training plans for all Sales Consultants, for continuous improvement of skills related to overcoming objections, question based interviewing, relationship selling, closing techniques, value based matching, & unique selling differences, Competitive Analysis, and strategic planning to gain 49% of market share in our areaNetworked with Realtors, Investors, and Developers in order to maximize high return leadsManaged Referral program from past customers, maintaining a 68% Referral Rate, and while achieving a 9.2 JD Powers ScoreMaintained 85% - 90% capture rate with CTX Mortgage, our in-house lending specialistRecruiting, Hiring, Growth Reviews, Development plans, Corrective Action, and TerminationModel Complex Management-contractor hiring, scheduling, contract negotiations, maintenance and upkeep of three models and Administration building and model complexPlanning, Preparation and Participation in Parade of Homes, Home and Garden Shows in Columbus & surrounding areas, Recruiting Job Fairs, Networking Events, Columbus Board of Realtor Events and Industry Trade Shows, in addition to Division specific events to increase Brand recognition & engage the community; charity focused & family/community focused

Cincinnati, Ohio, Us

 Origination of Mortgage Loans and Home Equity Lines of Credit Educate Realtors/Builders on changes to existing mortgage products, advantages of new and existing products. Networking to acquire referral sources, relationship building and providing solutions to help qualify potential Buyers. Networking in community through associations and groups to drive business. Inside Sales activities included but not limited to: meeting with clients interested in mortgage products, educate and counsel, product sales and cross-sell of other bank products Coach customers on credit resolution and steps needed to resolve issues preventing them from credit approval

Us

 Manage Team of 14-28 collection representatives in an effort to reduce 6-62 day delinquency of $6B to $187M, Secured and Unsecured Brokered Mortgage Loans and Equity Lines of Credit, with emphasis on both High and low Risk Portfolios, in an auto-dialer and manual environment. Created Awards and Recognition Program implemented nationwide to include all indirect/direct collection sites within Bank One Default Management-Retail Lending Division Audit and Review processes to ensure compliance with all regulatory practices including FDCPA and ensure compliance with internal polices and procedures. Analyze processes to improve efficiency, and effectiveness with regard to Penetration rates, Promise Rates, and Kept per Hour rates, to maximize efforts that effect bottom line results. Forecasting projected EOM results by utilizing a variety of forecasting models and analysis of roll rate Perform Quality Monitoring, Scorecards, Performance Evaluations, and Development plans to further advance individual personal career goals Recruiting, Hiring, Retention, Corrective Action, and Termination

 Selected to manage $22M High Risk Reseller portfolio with 27% 60+ day delinquency Heavy customer contact with Resellers from $100K to $100 M; account reconciliation, problem resolution, and order release Determined credit limit evaluations, based on D&B reports, personal income statements, and balance sheets.