 Schedule all appointments for customers via phone, e-mail, and social media Manage accounts payable Accept and process payments Answer telephones, take messages as needed and handles customer service Social media manager for business accounts Maintain trusting relationships with suppliers, customers and colleagues Order and coordinate delivery of parts Create and update records ensuring accuracy and validity of information Monitor level of supplies and handle shortages Manage and file state tax forms Organize and compile records for year-end tax preparation

 Supervised four auto technicians; coordinated schedules and delivery of services Coordinated with parts department for timely delivery Scheduled appointments for customers and performed call backs Managed accounts payable and receivable Coordinated all personnel records for 15 employees including time tracking Monitored and managed payroll reports to ensure accuracy Performed general office duties Promoted from Business Manager to Service Manager after one year of employment

 Greeted and assisted office visitors and handled customer service Managed scheduling of appointments Assisted managers on special projects Performed general office duties

 Managed accounts receivable and payable; Accepted and processed payments Scheduled service for customers Managed delivery schedules for fleet Maintained and filed all paperwork on inventory control for incoming and outgoing fuel Coordinated with local and state agencies on fuel purchases Answered telephone and handled customer service Managed and filed all state, local and federal taxes and fees Performed general office duties; managed inventory and ordered office supplies

 Coordinated meetings and agendas Organized and maintained departmental files of records, reports and correspondence required for reference and efficient operation of department Managed and tracked advertising budgets including radio, television and newspaper spend Coordinated and distributed promotional sales materials to 52 stores in region Managed payroll for cosmetic counter personnel at all stores in region Performed general office duties; managed inventory and ordered office supplies