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Delivery Director and Senior Manager with a passion for building out new processes to attain delivery excellence. Provides oversight on key client accounts and an escalation point for projects. Assists with planning and management of revenue goals through utilization planning, forecasting, and resource management. Manager of people with a proven track record of running large projects while overseeing and motivating a team of professionals towards a common goal of organizational success and personal career satisfaction and growth. Experienced Project Management Professional (PMP) and Certified Scrum Master (CSM) with over 14 years of success managing projects and delivering quality solutions for cloud based software implementations. Drives critical initiatives through coordination and leadership of the business and technical teams. Solutions oriented and highly customer-centric with a sincere desire to help solve business problems resulting in customer satisfaction and long term, successful business relationships.
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Sr Project ManagerClearscale Jan 2021 - PresentSan Francisco, Ca, Us -
Senior Manager Project ManagementFortimize Nov 2018 - Jan 2021Jackson, Wy, UsSR Manager, Delivery Director- Led the effort of building out the company methodology which transformed the project team cohesion and velocity, delivery quality, and client satisfaction resulting in increased revenue with existing clients and significantly impacted our ability to sell our services and secure new opportunities. Clients repeatedly express that they love our methodology. - Responsible for a book of clients to ensure quality, provide oversight on project delivery and be an escalation point for project risks and issues. - Administered and configured Confluence and JIRA and built out the workflows and templates to support our methodology.Project/Program manager for several enterprise level projects. For example:1. Large commercial real estate organization in Houston: $930K budget to re-design their existing Salesforce application for managing leasing contracts for office and retail teams to increase workflow efficiencies and transitions between departments, improve data accuracy and reliability, resulting in less downtime for spaces; very successful project with the CEO stating that he has never seen a consulting team deliver this high of quality as efficiently. 2. Large commercial real estate organization in NYC: 2 million dollar budget, 3 project teams, built a leasing application for commercial real estate and office leasing, Marketing solution on Pardot, Einstein reporting, and ticket sales for tours of the famous NYC building to improve efficiency, organize and access data, improve document generation, and provide holistic view of building occupancy and sales opportunities. -
Pmo LeadTrifecta Technologies Jul 2015 - Oct 2018Allentown, Pennsylvania, UsFunctional leader of project delivery and governance across the organization. Provide advice and guidance, monitoring and assurance, advocacy and eduction with respect to projects and their delivery to internal stakeholders. This is inclusive of a reporting framework focused on value added content and early identification of risks and issues for all major projects across the organization. Oversee the PMO process implementation and ensure that information concerning content (i.e. deliverables, risks, issues) is available to sponsors. Committed to improving the consistency, predictability, and efficiency of Trifecta's project delivery capability. Provides leadership in best practices and ensure that they are consistent with customer expectations. Manage the operational issues of the PMO focusing on the projects interface with leaders, teams, and technology. Oversee project budgets and ensure that they are well managed. Contribute to the development of our internal resources by creating and promoting a collaborative environment within Trifecta where knowledge and skills are shared to facilitate efficient and timely delivery of services to clients. -
Project ManagerTrifecta Technologies Sep 2012 - Oct 2018Allentown, Pennsylvania, UsResponsibilities:* Provides overall project leadership. * Manages team communication, scope, schedule, and budget. * Responsible for project timelines, deliverables, coordination, and communication. * Project plan creation and maintenance.* Status reporting (daily, weekly, internal, external). * Track and manage action items, issues, and change control process. * Serves as Scrum Master for Agile-run projects.* Conducts Sprint planning meetings to identify, prioritize, and facilitate poker estimations on tasks in the backlog that will be worked in a sprint. * Ensure the project is tracking in terms of scope, cost/resources, and time/schedule and predictably make adjustments to mitigate problems early.* Track and manage risk including risk assessment and mitigation. Raise awareness to any issues, risks, or blockers encountered in a project and escalate them as appropriate.* Facilitate user acceptance testing.* Supervise production deployment on final products.* Travel to clients’ sites when necessary.* Assist in planning, estimating, and prioritizing new work for existing clients.
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Director Of Project ManagementHealth Systems International Nov 2011 - Sep 2012Health Systems International provides cost containment solutions to medical bill payers. As the director of PM, I was responsible for facilitating both internal and external projects, organizing the project teams, monitoring progress, and reporting to stakeholders. Internal projects focused on increased efficiencies and internal process improvements within the technology division. Customer oriented projects involved 837 file transfers between our clients and external PPO repricing organizations.
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Project Manager@Global Llc Feb 2007 - Nov 2011Originally started with @Global as a technical writer and quickly moved into project management to fill an organizational need. My projects consisted of software implementations for case management, care management and medical bill review organizations. I also successfully managed over 100 EDI implementation projects from conception through production deployment. These projects include FTP/PGP transfer of files in a variety of layouts (primarily 837 ANSI), documentation of requirements for programming, testing, production scheduling, deployment, and production monitoring.
Lisa Root Skills
Lisa Root Education Details
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Arizona State UniversityBusiness Management -
Colorado State UniversityProject Management
Frequently Asked Questions about Lisa Root
What company does Lisa Root work for?
Lisa Root works for Clearscale
What is Lisa Root's role at the current company?
Lisa Root's current role is Sr Project Manager at ClearScale.
What is Lisa Root's email address?
Lisa Root's email address is li****@****ize.com
What is Lisa Root's direct phone number?
Lisa Root's direct phone number is (610) 530*****
What schools did Lisa Root attend?
Lisa Root attended Arizona State University, Colorado State University.
What are some of Lisa Root's interests?
Lisa Root has interest in New Technology, Skiing, Colorado Rocky Mountains, Scrum/agile Methodology, Hiking, Desert Southwest, Anything Mac, Mountain Biking.
What skills is Lisa Root known for?
Lisa Root has skills like Project Management, Agile Methodologies, Scrum, Process Improvement, Salesforce.com, Software Documentation, Sdlc, Certified Scrum Master Csm, Agile Project Management, Software Project Management, Requirements Analysis, Software Development.
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