-Responsible for developing, defining and driving the health & wellbeing strategy to new clients, identifying and managing opportunities, building an in depth understanding of client's health and wellbeing requirements and strategies globally, regionally and locally-Develop and implement key growth strategies for product proposition and added value solutions to generate additional revenue -Accountable for all client proposals, supporting and creating sales presentations, responding to tenders within the organisation, and articulating the MetLife health and wellbeing strategy to all new clients and at existing client meetings-Develop, mentor and coach team members to create a motivational, focused and successful environment, which demonstrates full knowledge of Metlife’s Health & Wellbeing strategy-Drive and maintain relationships with customers by ensuring delivery of support, timely responses to queries, accurate information and efficient guidance.-Represent Metlife externally in relation to Health & Wellbeing initiatives by demonstrating expertise in this domain.-Promote customer centricity both with internal stakeholders and external customers-Take responsibility for teams personal development in line with agreed annual performance objectives.

Responsible for all International Intermediary Sales and Client Relationship Management across the International business throughout EMEA.Managed a team of Sales Consultants and Account Managers with focus on acquiring new business and providing robust service delivery and account management. Responsible for building a portfolio of International clients by leading the relationship with a panel of key strategic Intermediary partners both in the UK and globally.Worked closely with the Head of International and the Commercial Team to define and continuously develop the proposition to meet the needs of the market and client base.

October 2008 - June 2012As part of the Senior Management team, I actively managed sales, service and retention efforts for global products to achieve profitable growth and earnings targetKey AchievementsWon the Company award,'Spirit of Aetna' in 2010 which is in recognition of dedication, commitment and execution of company objectives and service excellence- Consistently delivered a retention rate above Company target for 4 years in succession- Actively grew the existing portfolio by 36% in a challenging economic climate

Responsible for managing and developing new business across Continental EuropeKey Responsibilities:- Achieve sales and renewal targets as agreed by the Company- Identify, develop and maintain relationships with Intermediaries, creating new business opportunities- Maintain high levels of Market intelligence, product knowledge and healthcare legislation in all Countries- Working within regulatory guidelines- Reporting on key activities and forecasting pipeline business- Assisting in product development for new target countries - Assist in creating web pages for business partners

Accountable for a designated portfolio of Intermediaries within the South West.Responsible for developing and securing new business opportunities within the corporate sector

Responsible for solely managing the top 3 producing Intermediaries and all their Corporate clientsHeld a prestigious portfolio with revenue of £15mLed and executed all marketing activities relating to this client base.

Responsible for managing and developing a panel of Intermediaries to produce new business across the whole BUPA product range including critical illness, dental, travel and wellnessKey Achievements:- Runner up Intermediary Development Manager of the year in my 1st year- Produced 500k of new business Intermediary Sales in my first 8 months- Won various incentive awards and qualified for overseas convention due to achieved business volume