Lisa Sacker Email & Phone Number

Westminster, Co, Us

Broomfield, Colorado, United States

Downtown Denver

 Provided unfailing commitment to customer excellence, outside clientele and stakeholders. Constructed project tracking tools and templates and made sure that they worked effectively.  Tirelessly delivered meaningful support to school principals, superintendents, executive directors, teachers, students, and parents. Managed requisition requests, purchase orders, and third-party billing. Designed and sustained online sites, timelines, and calendars. Facilitated goal-oriented meetings for cross-departmental executive leadership teams. Supported employee and contractor onboarding. Provided status updates, documentation reviews, and project reporting.  Planned and executed events at the school and district levels. Authored, organized, and formatted large documents. Some of these projects were more than 100 pages, and they included guides, handbooks, policies, and procedures.  Produced and employed new databases as well as mail merge templates, allowing 65 percent additional output.  Expertly handled high volume telephone calls and personal contacts within the community. Calmed heated callers, located resources to overcome critical issues, and regularly came up with the best solutions to build trust.  Ensured office equipment was correctly maintained and in sufficient supply.

Basel, Switzerland

 Supported Vice President of Flight Operations, led the Human Resources function within the Flight Operations Department and upgraded the screening and processing of applications for new hires by 68 percent.  Spearheaded a new Pilot Entry Support/Relocation Coordinator position for international hires. Carefully controlled confidential personnel files and managed complex travel itineraries. Pioneered and facilitated orientations for the company’s newest pilots. Translated contracts and other documentation while preparing and distributing correspondence in English and German. Collaborated with stakeholders and defined user IT needs.  Led the automation of the crew planning system in partnership with off-site programmers. Improved planning efficiency by 70 percent while monitoring all costs.  Supervised a crew planning team and regularly advised on legal aspects. Offered creative resolutions to challenging difficulties.  Scheduled flight crew rosters for more than 150 pilots while maintaining Federal Office of Civil Aviation (FOCA) regulations. Factored in military absences, vacation schedules, and requested time off.  Trained new hires to follow all company policies and to understand legal implications of their respective positions.

Bachelor’S Degree, Hospitality/Lodging; Emphasis: Sales, Meetings, Conferences & Event Management, Summa Cum Laude / 4.0

Activities and Societies: Global Hotelier Award

Computer/Information Technology Administration And Management