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Lisa Scribner is listed as Manager, Technical Support and Product Investigation based in San Diego, California, United States. AeroLeads shows a work email signal at bindingsite.com and a matched LinkedIn profile for Lisa Scribner.
Lisa Scribner previously worked as Manager, Technical Support and Product Investigation at Cue Health and Supervisor, Product Investigation at Cue Health. Lisa Scribner holds Bachelor'S Degree, Microbiology, General from California Polytechnic State University-San Luis Obispo.
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AeroLeads found 1 current-domain work email signal for Lisa Scribner. Compare company email patterns before reaching out.
Lisa Scribner is a Manager, Technical Support and Product Investigation.
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San Diego, California, United States
Promoted to Manager, Technical Support and Product Investigation in recognition of taking increasing responsibility for both teams. My leadership was critical in resolving complaints backlog, making progress on complaints related CAPAs, and building the foundation for Alorica (off-shore Customer Service) to support case management.
Create, review, and modify procedures to streamline workload; increase efficiency and decrease the turnaround time necessary for the processing of customer complaintsDemonstrate awareness of device defects that may occur in area of responsibility, including product design, verification and validation, manufacturing and testing activitiesAdvise management on the required staffing levels to maintain desired customer response levelsAssess customer complaints for Medical Device Reporting requirements; Identify and escalate cases with potential regulatory actions; Advise management of significant product issues and unresolved customer issuesReview complaint investigations for completeness and compliance with applicable regulationsEnsure prompt attention in areas of risk, which may have an adverse effect on product quality/performance, product completion and/or safetyApply standard problem-solving tools; recommend corrective actionHandle multiple priorities on daily basis; Use time management skills to be productive and deliver positive, concrete resultsTrack and review daily indices and metrics, and recommend area of focus, raise issues to appropriate level for resolution, recognize and quantify risk, collect and analyze customer feedback
San Diego, California, United States
Manage Customer queries and complaints, support and escalate investigations.
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Lisa Scribner is listed as Manager, Technical Support and Product Investigation.
AeroLeads has found 1 work email signal at @bindingsite.com for Lisa Scribner.
Lisa Scribner is based in San Diego, California, United States.
Lisa Scribner has worked for Cue Health, Cue Health Inc., The Binding Site, Grifols, and Hologic, Inc..
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Lisa Scribner holds Bachelor'S Degree, Microbiology, General from California Polytechnic State University-San Luis Obispo.
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