Lisa Simpson Email & Phone Number

Norfolk, Va, Us

Norfolk, Virginia, United States

Norfolk, Virginia Area

Served as a liaison between the branch, the field and contractors, provided service to contractors in terms of product knowledge, price quoting, and delivery. Followed up on all bid projects, keeping other sales team members aware of status and maintained a record of market for competitive situations, alerting other sales team members of the same. Advised Account Managers of pertinent credit situations and other sales/account information needed. Processed customer orders via phone and in-person and assisted with any and all customer concerns including billing issues.

Norfolk, Virginia Area

Oversee quotations for projects and material requests noting details of the job and all appropriate charges. Serves as branch contact for problem solving or special liaison for strategic key customers and contractors for special customer service needs orders and requesting on potential or pending orders. Assists and oversees other Inside Sales Representatives in working with product managers for advanced sales support for customers. Coordinates and participates in follow up for disposal of obsolete and damaged inventory and new product introduction at the direction of the Area Sales Manager. Responsible for maintaining a high level of customer service, which includes maintaining proper sales team schedule, monitoring phone coverage, handling special requests from customers, ensuring customers are treated professionally and respectfully, resolving customer issues. Actively involved in human resources, staffing and training functions to include monitoring work hours.

Norfolk, Virginia, United States

Norfolk, Virginia Area

Norfolk, Virginia Area