Lisa Soler Email and Phone Number
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Experienced Customer Service Specialist with a demonstrated history of working in the library industry. Skilled in Microsoft Word, Troubleshooting, Microsoft PowerPoint, Microsoft Outlook, and Technical Support. Strong human resources professional with a Certificate of completion focused in Computerized Medical Billing from SUNY Queens Equal Opportunity Center.
Queens Library
View- Website:
- queenslibrary.org
- Employees:
- 941
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Vice President Of Non Librarian Professionals And It For Local 1321 Queens Library GuildQueens LibraryNew York, United States -
Vice President Of Non Librarian Professionals & It For Local 1321 (D.C. 37)Queens Library Jul 2022 - PresentJamaica, New York, United States -
Customer Service Specialist/Technical Support Aide IiQueens Library Jan 2018 - PresentCentral Library Information Access Services -
Customer Service Specialist/Technical Support Aide IiQueens Library Aug 2016 - Jan 2018Hillcrest Library -
Human Resource SpecialistQueens Borough Public Library Jan 2016 - Aug 2016Jamaica, NyResponsible for all employment/onboarding activities for all Queens Library Hourly Rate employees. Verified the accuracy of Hourly Rate applicationsConducted all pre-employment checks and Hourly Rate orientations on a weekly basis Responsible for the storage and archiving of employee filesPerformed various administrative tasks including ordering supplies for the HR Department, processing invoices for payment, and preparing SAP reports. Provided support to the Director of Human Resources and coverage for the HR Solution Center when needed. Reviewed and processed all required hourly rate forms submitted by agencies for hiring. Ensured that newly hired Hourly Rate employees have completed the I-9 form and submitted the appropriate documents. Conducted follow-up on expiring I-9 documents.Resolved all Hourly Rate issues related to Finance/Payroll. Reviewed/verified Sterling background check invoices. Responsible for filing, routing HR documentation, scheduling conference rooms, coordinating internal and external meetings and preparing meeting materials. Managed departmental supplies and replenishes inventory as needed. Maintained HR equipment and makes service calls when necessary.Purged and archived employee files based on established policies and guidelines.
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Customer Service Specialist/ Technical Support Aide IiQueens Borough Public Library Oct 2007 - Jan 2016Broadway Community LibraryAnswered directional questions and refers to librarians for reference questions Provided customers with direct assistance in the navigation of the internet and library software Provided customers with assistance with the use of library technology including first level troubleshooting and technical support for customers, such as rebooting, clearing paper jams and changing printer cartridges Ensured the fair use of library computer in accordance with library policy Maintained print promotional library program flyers, prepares reports and ensures appropriate setup is completed Searched for and prepares reserve titles for delivery
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Office Aide I/ Customer Service RepresentativeQueens Borough Public Library Mar 2006 - Oct 2007Broadway Community LibraryProcessed new adult and young adult materials including bestsellers and paperbacks Maintained newspapers on the circulating floor and stacks in the work room area Provided library service to the community including distribution of library cards and charging and discharging of books Handled daily duties as assigned including tie-ups, route-ins and book slots
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Park GreeterNyc Department Of Parks & Recreation Jun 2004 - Jan 2005Cunningham ParkWelcomed park visitors to Cunningham ParkAnswered any inquires concerning the park and its facilitiesRegistered tennis players for the use of courtsGuided park visitors to and from park functions and park concertsProvided backup as needed to the supervisors, office staff, and maintenance crew -
Benefits AdministratorUbs Painewebber Mar 2000 - Sep 2001Weehawken, NjAnswered employees inquiries on benefitsReceived calls on the customer service help-lineAssisted employees with medical, dental and life insurance claimsProvided employees with information regarding COBRA, HIPPA, and new hire enrollmentMaintained tuition assistance files, PartnerPlus files, annual election and beneficiary formsHandled reimbursement of the tuition assistance programLogged and processed deduction request forms on the payroll system dailySent copies of deduction request forms to prospectus department Distributed all departmental faxes and reports
Lisa Soler Education Details
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Queens Educational Opportunity Center (Suny Queens Eoc)Computerized Medical Billing
Frequently Asked Questions about Lisa Soler
What company does Lisa Soler work for?
Lisa Soler works for Queens Library
What is Lisa Soler's role at the current company?
Lisa Soler's current role is Vice President of Non Librarian Professionals and IT for Local 1321 Queens Library Guild.
What is Lisa Soler's email address?
Lisa Soler's email address is ls****@****ary.org
What is Lisa Soler's direct phone number?
Lisa Soler's direct phone number is +171884*****
What schools did Lisa Soler attend?
Lisa Soler attended Queens Educational Opportunity Center (Suny Queens Eoc).
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Lisa Soler
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Lisa Soler
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