Lisa Spalding

Lisa Spalding Email and Phone Number

Executive Leader/Strategic Planner/Operations Management @ Alpha Gamma Delta
indianapolis, indiana, united states
Lisa Spalding's Location
Indianapolis, Indiana, United States, United States
Lisa Spalding's Contact Details
About Lisa Spalding

I love solving complex, organizational challenges – empowering teams to create efficient, profitable operations while reaching ambitious growth goals through innovation.A dynamic, data-driven executive leader/CEO with 20 years of success improving productivity and financial performance in various industries. I enjoy driving strategic, high-level enterprise initiatives and leading teams to elevate the Customer Experience through collaboration.CHALLENGES I’VE SOLVED:➤ At the FHC, I solved for financial challenges through national partnerships, revenue diversification, and real estate portfolio restructuring resulting in a 14% expense reduction and a 16% revenue increase. ➤ While at State of Indiana, I reduced job creation costs 44% while growing client capital-per-program dollar 200%+ by shifting to a performance-based model. ➤ At Angie’s List, I created a Member Reviews Division resulting in 14% increase in reviews within 6 months, despite a 50% employee reduction.➤ Reduced operating expenses $7M while improving service delivery by consolidating 3 independent customer care organizations into a single group.KEY STRENGTHS:✔Dynamic, data-driven leader adept at developing, aligning, and driving high-level enterprise initiatives that improve operations, financials, and productivity. ✔ Turning business intelligence into actionable information. By analyzing key trends and patterns in company processes and consumer behavior, I design the best strategic solutions to hit performance goals.✔ Earning executive trust. Observant, decisive with impeccable follow through, I’m often asked to step in to stabilize shaky teams and kick-off initiatives. I often hear, “Lisa gets stuff done.”✔ Communicative, consistent, fun leadership: Described as compassionate with a bias toward execution, I’m committed to creating a work culture teams feel thrilled to be a part of.*EXPERTISE*Executive LeadershipStrategic PlanningLong-Range Financial PlanningBoard ManagementOperational InnovationCross Functional CollaborationStrategic Partnership DevelopmentWorkflow OptimizationTechnology Road MappingProject ManagementResource OptimizationOrganizational Re-engineering

Lisa Spalding's Current Company Details
Alpha Gamma Delta

Alpha Gamma Delta

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Executive Leader/Strategic Planner/Operations Management
indianapolis, indiana, united states
Website:
alphagammadelta.org
Employees:
597
Lisa Spalding Work Experience Details
  • Alpha Gamma Delta
    Chief Executive Officer, Fraternity Housing Corporation
    Alpha Gamma Delta Jul 2019 - Present
    Indianapolis, Indiana Area
    Accountable for carrying out the Board of Director’s mission of providing safe, competitive and attractive housing for collegiate members of Alpha Gamma Delta.➤ EXECUTIVE LEADERSHIP• Leads and manages organization, develops and executes management strategy while be a good steward of organizational assets.•. Oversee and manage $13 million annual budget and $75 million in housing assets.➤ STRATEGIC MANAGEMENT• Provides overall direction to the organization, create goals and defines process and then allocates resources to implement the plan➤PROCESS IMPROVEMENT• Identifies, analyzes and initiates change to address inefficiencies and create streamlined processes
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  • Angie'S List
    Director, Reviews | Cross-Functional Team Leadership | Drives Operational Excellence
    Angie'S List Sep 2016 - Sep 2017
    Indianapolis, Indiana Area
    Asked by C-Suite to lead new Member Reviews division, reporting to CMO and company founder. ➤ STRATEGIC LEADERSHIP• I created a Review Division resulting in 14% increase in reviews within 6 months, managing 10M+ reviews portfolio and adding 100K new targeted reviews monthly.➤ TECHNOLOGY ROAD MAPPING• I designed and oversaw product beta test and nationwide mobile app launch for 60k+ service providers and 800+ sales representatives. • Increased customer response 35% by expanding marketing tool from single to multi-channel usage. ➤ STAKEHOLDER MANAGEMENT • Strategically aligned 6 divisions and matrixed stakeholders to champion the Member Reviews strategic plan
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  • Angie'S List
    Chief Of Staff For Coo | Organizational Leadership | Resource Optimization | Operations Management
    Angie'S List Jun 2014 - Sep 2016
    Indianapolis, Indiana Area
    Hired to design and implement more efficient and productive operations of business requirements and analytics within the COO span.➤ ORGANIZATIONAL LEADERSHIP• Created and drove launch of 5 new teams reporting to COO – establishing budget, missions and KPIs.• Asked to step in and stabilize the Analytics team after extensive leadership turnover – successfully kicking off a critical data platform project, prioritizing initiatives and hiring new staff.• Co-founded, launched and co-chaired Angie’s List Foundation which has raised $150K+ and has awarded $300K+ to 35+ community organizations.➤ EXECUTIVE PARTNERSHIP• Spearheaded major C-Suite initiatives including management of capital expenditures, Master Campus Plan coordination and White Paper creation for investors.➤ OPERATIONS MANAGEMENT | BUDGETING• Instrumental in reducing operating expenses $7M+ while improving service delivery by consolidating 3 customer care organizations into one.
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  • Indiana Small Business Development Center, Indiana Economic Development Corporation
    Associate State Director | Program Improvement | Operations Management | Leads Diverse Teams
    Indiana Small Business Development Center, Indiana Economic Development Corporation 2000 - 2014
    Indianapolis, Indiana Area
    Promoted to Associate State Director to propel entrepreneurship in State of Indiana and manage operations, finances and programs for 15 statewide Indiana Small Business Development Center (ISBDC) offices. Budget: $4.4M | Managed remote staff of 60➤ PROGRAM IMPROVEMENT• Increased program awareness to 90%, with 98% of resource partners recommending ISBDC services.• Reduced job creation costs 44% while growing client capital per-program dollar 200%+ by transitioning to a performance-based model.• Revitalized statewide hiring, performance and development plans for staff of 55 by tying performance to program strategy and mission.➤ OPERATIONAL LEADERSHIP• Developed and led monthly coaching sessions with Regional Directors, developing and driving strategy and management of all 15 regional centers.• Created program direction, KPIs, and operational improvements for several business programs offered through regional agencies.➤ BUSINESS DEVELOPMENT• Conceptualized and built legacy of "Indiana Companies to Watch" event by leading all operations, financials and logistics.
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  • State Of Indiana
    Tax & Budget Analyst | Financial Management | Business Intelligence | Budgeting & Forecasting
    State Of Indiana Aug 1997 - Sep 2000
    Hired to monitor and approve major financial transactions for 7 state agencies with combined budget of $130M.➤ FINANCIAL MANAGEMENT & REPORTING• Presented operational and financial updates at quarterly stakeholder meeting & participated in state, federal and CPA reviews and audits.➤ QUANTITATIVE ANALYSIS• Supported sound decision making by assisting in the development of Indiana’s lottery and gaming forecast.• Collected and analyzed economic data for the State Revenue Forecast Technical Committee.
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Lisa Spalding Skills

Cross Functional Team Leadership Strategic Planning Process Management Community Development Budgets Economic Development Strategy Non Profits Small Business Leadership Program Development Entrepreneurship Marketing Management Event Management Fundraising Grant Writing Leadership Development Operations Management Financial Analysis Project Management Business Process Improvement Team Management Matrix Leadership Data Analysis Vendor Management Cross Functional Relationship Building Nonprofits Public Speaking Community Outreach Budgeting Workflow Optimization Business Intelligence Stakeholder Management Technology Roadmapping Resource Optimization Executive Level Communication Organizational Reengineering

Lisa Spalding Education Details

Frequently Asked Questions about Lisa Spalding

What company does Lisa Spalding work for?

Lisa Spalding works for Alpha Gamma Delta

What is Lisa Spalding's role at the current company?

Lisa Spalding's current role is Executive Leader/Strategic Planner/Operations Management.

What is Lisa Spalding's email address?

Lisa Spalding's email address is lm****@****ail.com

What is Lisa Spalding's direct phone number?

Lisa Spalding's direct phone number is +131774*****

What schools did Lisa Spalding attend?

Lisa Spalding attended Indiana University Bloomington, The University Of Texas At Austin.

What skills is Lisa Spalding known for?

Lisa Spalding has skills like Cross Functional Team Leadership, Strategic Planning, Process Management, Community Development, Budgets, Economic Development, Strategy, Non Profits, Small Business, Leadership, Program Development, Entrepreneurship.

Who are Lisa Spalding's colleagues?

Lisa Spalding's colleagues are Samina Aziz, Reagan Wall, Sonal Sandhu, Olivia Figley, Emily Rendon, Hollis Jarrell, Natalie Favret.

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