Lisa Steiner Email & Phone Number

• Process an average of $8,000 in payments monthly, ensuring accurate posting to client accounts.
• Reduce outstanding accounts by 30% in a six-month period through effective follow-up and negotiation strategies, resulting in improved cash flow.
• Contribute actively in a 3-member team, boosting team efficiency by 75% and achieving a 70% project completion rate
• Resolve 400+ customer queries related to billing and payments each month, maintaining a 95% customer satisfaction rate.
• Process and manage an average of 500+ invoices monthly, ensuring timely and accurate billing for services rendered.

El Dorado Hills, California, United States

• Managed and processed over 100+ weekly claims with a consistent 98% accuracy rate, ensuring timely and accurate data handling.
• Regularly updated the claims database with 400+ new weekly entries, guaranteeing real-time and accessible data retrieval for the team.
• Collaborated closely with 10+ adjusters, facilitating the seamless management and resolution of complex claims, contributing to a 25% reduction in claim processing times.
• Offered daily support to 50+ claimants, maintaining a 95% satisfaction rate by providing prompt claim status updates and expert guidance.

Folsom, California, United States

• Collaborated with Procurement & Contract Specialists, accelerating contract completion and purchase order issuance by 40%.
• Optimized the departmental eRecords site, enhancing folder organization and file maintenance which improved retrieval speed by 35%.
• Managed vendor communication and ensured timely updates on requisitions, contracts, and purchase order statuses.

Folsom, California, United States

• Oversaw the Electronic Health Record System, processed requests in line with HIPAA, and revamped workflows, boosting medical record fee revenue by 89%.
• Utilized spreadsheets to track Electronic Practice Management requests, managed annual record purging, and ensured 13 clinics met state maintenance regulations.
• Managed the office's daily functions, from phone coverage to vendor contract evaluation and monitoring, streamlining processes and ensuring smooth operations.
• Optimized vendor relationships, consolidating for easier payments and achieving annual cost savings of $14,000.

Roseville, CA

• Administered lease payments and insurance coverage for 150+ branch locations, achieving a 98% on-time payment record and recovering 20+ missing lease agreements for 100% compliance.
• Streamlined billing processes, reducing discrepancies by 25% in rent collection, operating expenses, and property taxes, and cutting past due balances by 40%.
• Implemented a project tracking system, improving lease payment accuracy by 20%

Managed projects from initiation to delivery by tracking team schedules, milestones and product deliverables.

• Led cross-functional teams from engineering to launch, consistently releasing products ahead of schedule, catalyzing early revenue opportunities.
• Achieved significant savings through innovative solutions, including a $250K cost reduction in packaging and a $9M royalty saving for Sun via a successful 3rd party audit.
• Streamlined 3rd party software releases, achieving a 50% reduction in part numbers, and skillfully managed Bills of Materials for Sun and 3rd party products.
• Served as the primary subject matter expert for the 3rd party license tool, flawlessly mapping thousands of parts into the database and providing seamless beta testing and training.
• Designed and implemented a workaround process, preventing a potential 7-day production downtime, showcasing adaptability and forward-thinking.

Mountain View, California, United States

• Spearheaded Bill of Materials creation, managed contractor billing, and coordinated equipment inventory, identifying discrepancies that saved Sun over $360K.
• Collaborated with cross-functional teams, streamlining product readiness processes and enhancing coordination efficiency across training, services, marketing, finance, engineering, and operations.
• Analyzed market trends and demands, accurately forecasting quantities for new materials, optimizing stock levels, and reducing potential inventory costs.

Mountain View, California, United States

• Seamlessly integrated with teams across training, marketing, engineering, and operations to drive product readiness, directly supporting leadership including a Sr. Director, 9 Managers, and a vast engineering team.
• Effortlessly balanced high-priority tasks from document management to travel arrangements, while training and mentoring the incoming administrative cohort.
• Pioneered the Work from Home program, generating annual savings of $25K per employee, and fostered internal/external partnerships to amplify company goals.
• Managed and tracked capital equipment inventory, successfully identifying and recovering lost assets, resulting in cost savings of $160K.