Lisa Lorraine-Storch Email & Phone Number

Meridian, Idaho, United States

Responsible for management, recordkeeping, and receipting of donations for 100+missionaries and ministries around the world. Liaison with clients, donors, vendors, andfinancial institutions.

Meridian, Id

Independent contractor providing insurance subrogation/arbitration support services. Analyze claim information to prepare defense arbitrations for claims in all 50 states. Handle all aspects of soliciting, servicing, and billing clients. Primary client Paragon Arbitration Services, Chatsworth, CA.

Woodland Hills, Ca

Provided administrative support to the Executive Director. Assisted in multiple phases ofprojects involving financial aspects of conservatorships and trusts for developmentallychallenged clients. Interfaced with clients and facilitated resolution of client needs.

Moorpark, Ca

Independent contractor providing insurance subrogation/arbitration support services. Analyzed claim information to prepare defense arbitrations for claims in all 50 states. Primary client Paragon Arbitration Services, Chatsworth, CA.

Senior Arbitration Specialist 1/03-11/09: Analyze claim information to prepare accurate, detailed and timely responses to Automobile Arbitrations, Med Pay Arbitrations, Special Arbitrations and PIP Arbitrations. Defended moderate to complex subrogation claims, including investigation and PIP arbitrations for all 50 states. Exceeded company standard of five arbitrations per day, completing an average of seven arbitrations a day. Improved arbitration "no response" rate from 12% to 1% over the course of one year. Saved the company an average of $175,000 per month exceeding the company standard of $100,000 per month. Provided leadership as back up supervisor while exceeding company file handling standard. Demonstrated accountability and responsibility in handling assignments and communication with other divisions. Submitted written appeals to the Arbitration Forum regarding decisions involving clerical and/or jurisdictional error.

Participated in founding and development of new Multi-State claim division. Assessed coverage, liability and damages in subrogation and Personal Injury Protection claims for Nevada, Oregon and Washington. Prepared Inter-Company Arbitration dockets and promissory notes. Directed Independent Medical Examinations on PIP claims. Maintained 100% FCSP and SOX compliance on all my files during my time in the unit.

Responsible for unit of 6 SIU Bodily Injury Examiners, ensuring file quality and regulatory compliance. Managed employee performance through file audits, written reviews, counseling, motivating, and progressive discipline. Created and presented "Red Flags" fraud training seminars for general claims staff.

Identified potentially suspect claims, and directed appropriate investigations to assess coverage, liability and damages, and determine appropriate resolution of claim. Worked with defense counsel to develop litigation strategies. Participated in depositions, Mandatory Settlement Conferences, Arbitrations, and testified in court cases. Created and presented "Red Flags" fraud training seminars for general claims staff.

Woodland Hills, Ca

Conducted appropriate investigation to assess coverage, liability, and damages in property damage and bodily injury claims.

Bachelor Of Science; Option, Home Economics/Business; Consumer Science And Management

Associate Of Arts - Aa, Bachelor Of Science In Home Economics/Business

Education record