Lisa Switzer Email and Phone Number

I maintained customer satisfaction by delivering high volumes of orders to homes and places of business. I verified orders prior to completing deliveries to avoid customer dissatisfaction. If an issue arose, I resolved customer complaints and adjusted orders. By default, I met promised delivery times consistently. I efficiently planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings. This allowed me to consistently receive a 90%+ rate of customer satisfaction.

I worked with POS systems to place orders and manage bills. I demonstrated teamwork by providing support to fellow servers and bartenders in a fast-paced environment. Provided prompt and professional service in a high-volume environment. Furthermore, I trained new employees on proper customer service procedures and etiquette, and overseeing task prioritization.

I carried out complete opening, closing and shift change duties to keep the business running efficiently. This allowed me to meet customer needs in a timely manner. I often handled customer complaints, always in a professional manner. Furthermore, I operated the cash register for cash, check, and creditcard transactions with excellent accuracy levels.

I was responsible for greeting guests, taking customer orders, and ensuring customer satisfaction. On a daily, I performed multiple tasks at once, under heavy time constraints. I maintained professional working relationships with colleagues, customers, and vendors. Furthermore, through my public speaking and marketing skills, I helped to maintain the image of the business.