Lisa Talbert Email & Phone Number

Easley, Sc, Us

• Chief Administrative Officer- 199 full time employees (Fire, Police, Public Works, Parks and Rec, Finance, Administration, IT, and Human Resources)• Manages and conducts all council work sessions/meetings and oversee city operations• Public presentations at city and business events• Builds and manages relationships with city partners, vendors, employees, and citizens• Population: 27,503

• Leads Provider Relations Managers, Guides team.• Oversees training and development in advocacy• Monitors and reports progress• Owns and manages assigned projects• Develops internal relationships and collaborates with applicable stakeholders to identify needs and problem solve• Partners with other leaders to find solutions and achieve team and company goals• Push boundaries and drive change

United Healthcare

Responsible for the full range of provider relations and service interactions within UnitedHealth Group, including working on end-to-end provider claim and call quality, ease of use of physician portal and future service enhancements, and training and development of external provider education programs. I design and implement programs to build and nurture positive relationships between the health plan, providers (physician, hospital, ancillary, etc.), and practice managers. My responsibilities… Show more Responsible for the full range of provider relations and service interactions within UnitedHealth Group, including working on end-to-end provider claim and call quality, ease of use of physician portal and future service enhancements, and training and development of external provider education programs. I design and implement programs to build and nurture positive relationships between the health plan, providers (physician, hospital, ancillary, etc.), and practice managers. My responsibilities also include directing and implementing strategies relating to the development and management of a provider network, identifying gaps in network composition and services to assist the network contracting and development staff in prioritizing contracting needs, and may also be involved in identifying and remediating operational short-falls and researching and remediating claims. Show less

2012- present (Maintain web based online business)1994-2012 Leader (Ranging in title from team leader to regional leader)- Promoted 8 new units, earned five international trips.Planning and Conducting sales presentations and selling product in different home and office settingsPlanning Conducting several individual and group training meetings monthly to help develop team member's sales and business skillsManaging all facets of home office, including customer contact… Show more 2012- present (Maintain web based online business)1994-2012 Leader (Ranging in title from team leader to regional leader)- Promoted 8 new units, earned five international trips.Planning and Conducting sales presentations and selling product in different home and office settingsPlanning Conducting several individual and group training meetings monthly to help develop team member's sales and business skillsManaging all facets of home office, including customer contact, business records, printing and mailing of presentation reminder cards, as well as planning and changing product displays/maintenanceAttendance and participation in yearly business conferences, held in various locations.Plan and conduct opportunity meetings for recruitment purposes.Technical: Maintain email, business files, personal sales website, as well as write and distribute training and prep material.Developing: Develop new training ideas, display ideas, and business strategies as well as training new consultants and helping them grow and develop their own businessesSupporting: Conduct monthly training workshops as well as individual training meetings. I maintain office hours to support other consultants on my team.Communicating: I am constantly providing customer service to customers, consultants, and prospective customers and recruits, as well as maintaining a repeat customer base. I am always developing new advertising to reach out to new customers and contacts. Show less

ICD-9 and CPT-4 trainingProcessed medical claims for 3 years (data entry)Medical Customer Service and Quality Control Supervisor for 4 years, managing an average of 55 employeesConducted claims presentations for prospective clientsManaged employee concerns in both departments and completed annual evaluationsParticipated in customer service contacts and was the personal direct liason for assigned customer benefits managers for our insurance accountsHandled final customer… Show more ICD-9 and CPT-4 trainingProcessed medical claims for 3 years (data entry)Medical Customer Service and Quality Control Supervisor for 4 years, managing an average of 55 employeesConducted claims presentations for prospective clientsManaged employee concerns in both departments and completed annual evaluationsParticipated in customer service contacts and was the personal direct liason for assigned customer benefits managers for our insurance accountsHandled final customer concerns not able to be addressed at entry level contactCompleted quality assurance reports for client companies and our corporate office Show less

Assistant to the famous Wanda Morrow, buying for 7 woman's apparel departments. Inspected incoming merchandise at our warehouse prior to distribution.Communicated with vendors regarding orders for all departments.Assisted with floor display set up as well as holiday/special occasion retail eventsParticipated in corporate sales meetings, and shadowed buyer in all phases of her jobHandled merchandise return shipments and paperwork for seven departments