Lisa Tolson Email and Phone Number
Lisa Tolson's Location
Charlotte Metro, United States, United States
Lisa Tolson's Contact Details
Lisa Tolson work email
- Valid
- Valid
- Valid
Lisa Tolson personal email
n/a
Lisa Tolson phone numbers
About Lisa Tolson
Experienced Executive Administrative Assistant and Corporate Travel Manager with proven management, travel/expense, administrative and interpersonal skills. Self-motivated, action-oriented team player who is willing to go the extra mile. Strong written and verbal communication skills that facilitate effective interactions throughout all levels of an organization. Desire to work in an environment that facilitates continued professional and personal growth with room for advancement.
Lisa Tolson's Current Company Details
Lisa Tolson Work Experience Details
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Sr. Executive Assistant To Ed Spehar, CfoBrighthouse Financial Sep 2019 - PresentCharlotte, North Carolina, Us
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Executive Administrative AssistantBrighthouse Financial Aug 2018 - PresentCharlotte, North Carolina, UsExecutive administrative support 10 Senior Leaders (Officers, VPs and AVPs) and their staffs in the Tax Department of Brighthouse Financial including, but not limited to, calendar management, travel and expenses. Back-up for the Executive Assistant to the Tax Director/Associate General Counsel and her staff as well. Travel booking and expense reporting through SAP/Concur. Utilize SharePoint, Taxport, TIN Verification. Event and meeting coordination. Responsible for monitoring several multi-user mailboxes and providing support as needed for those mailboxes. I continue to grow in my role and acquire new skills as opportunities arise.
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Executive Administrative Assistant And Project Coordinator3D Systems Corporation Jun 2017 - Apr 2018Rock Hill, Sc, UsProvided administrative support to VP of Global Services. Duties included but were not limited to calendar management, travel booking for both domestic and international travel, expense reporting, logistics for office renovation, etc. Supported team of 50+ in the Global Services department which included both on-site and globally remote team members. -
Global Travel And Administration Manager3D Systems Corporation Jun 2013 - Jun 2017Rock Hill, Sc, UsTasked with creating a global travel program including RFP's for Travel Management Companies, Hotels and Rental Car companies; assisting in writing company travel policy and enforcement thereof. Provided the company with at 30% savings on travel booking fees across the board; achieved a 20% per night savings through contract negotiations and successfully driving desired behaviors in room bookings and 15% savings in rental car spend during my time in this role. Airspend was over $3.1MM when I left the role, but annually the average cost per flight was the lowest in 3 years.Initially I was responsible for monitoring and manually approving all travel for the company worldwide. After successful RFP of travel management companies, I worked with our new partner to construct a more efficient and dynamic travel system for the company. With the implementation of a robust Concur online booking system, we were able to integrate the updated company travel policy with the online system to provide a more streamlined process which allowed a more efficient approval process, saving the company both time and money. After having the Concur Travel system in place for a bit, I worked as project manager to implement the Concur Expense system to allow our travel system to work hand-in-hand with the expense system to once again improve our company's systems and increase productivity. This freed up many manhours for the A/P team who had previously been overwhelmed with the tedious manual process that had been in place. This improved efficiency and decreased errors significantly.
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Executive Administrative Assistant3D Systems Corporation Oct 2006 - Jun 2013Rock Hill, Sc, UsProvided all administrative support for the VP of Global Engineering and VP of Rapid Manufacturing Solutions as well as serving in an "as needed" role for various other executives including the VP of Global Operations.Calendar management, travel booking (international and domestic), expense reporting. Meeting coordination both onsite and off-site, including logistics, catering, A/V, etc. Prepared all new hire materials and assisted HR with on-boarding as necessary. Supported 100+ employees who worked in Engineering, Sales, Service and Operations. Served on the company "Spirit Committee" for 2 years. Spirit Committee handled planning holiday parties, monthly birthday celebrations, potlucks, etc.
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Customer Service RepresentativeChicago Pneumatic Oct 2002 - Oct 2006Rock Hill, Sc, UsEngaging telephone support for the Pneumatic Tool Industry which included sales, service after sales and support of the field sales representatives. Provided administrative support for North American Sales and worked closely with Product Managers, Engineering Department, Sales and Marketing Departments.• Administrative functions included trade show activities, product and pricing spreadsheets, various monthly sales report, compilation of handbook material, literature and catalog mailings as well as external and inter-office correspondence, etc.• Spearheaded CP Connect, the Chicago Pneumatic e-commerce platform which allowed customers easy access to product line, inventory levels, and on-line ordering. Responsible for internal and external user training, establishing new accounts, marketing and troubleshooting. Designed the CP Connect logo that was used worldwide. -
Executive Administrative AssistantCentimark Corporation Aug 2001 - Aug 2002Canonsburg, Pa, UsSupported the Executive Vice President of Northern Operations, the Regional Manager of the Great Lakes Region and the Steel Valley Branch Operations Manager. Also provided administrative support for both the Sales and Service Departments.Provided administrative oversight, training and support to branch offices in the Great Lakes Region including, SAP training, warranty issues, billing discrepancies, order entry, payroll, etc.Chosen as co-ambassador for the Steel Valley Regional Office for the CentiMark Customer Ambassador Program to promote better communication within the company and to aid in our quest for better customer relations with our client base. -
Office ManagerCentimark Corporation Apr 2001 - Aug 2001Canonsburg, Pa, UsShort-term assignment to manage the Charlotte, NC CentiMark office until permanent Office Manager was hired. Assistant to the Branch Manager; ran all necessary and requested reports for all Branch departments. Responsible for all branch HR functions. Ensuring compliance with all corporate and government regulations; including but not limited to I-9 and Social Security verification; reference checks, payroll changes, transfers, etc. Maintained all personnel files. Handled purchasing of all office supplies, sales materials (flyers, handouts, business cards, etc.) and specialty items including creation and completion of purchase orders and goods receipts.
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Customer Service RepresentativeCentimark Corporation Aug 2000 - Apr 2001Canonsburg, Pa, UsHeavy daily phone contact with nationwide customer base and branch offices. Responsible for customer service support for eight (8) branch offices including two (2) of the company’s largest billing offices which were located in Chicago and Westland, MI (Detroit). Spearheaded the “Lost Customer Program”. Focused on retrieving customers that had left CentiMark; worked with these customers to remediate existing problems or concerns. Achieved a 70% customer return rate within 6 months. Received the CentiMark Customer Service award in February 2001. This award was based on high customer satisfaction rates/recommendations.
Lisa Tolson Skills
Management
Microsoft Office
Business Process Improvement
Customer Service
Leadership
Cross Functional Team Leadership
Microsoft Excel
Concur Travel And Expense
Meeting And Event Coordination
Team Building
Training
Travel Management
Travel Coordination
Strategic Planning
Negotiation
Account Management
Teamwork
Team Motivation
Independent Thinking
Can Do Approach
Lisa Tolson Education Details
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University Of PhoenixGeneral -
Pennwest CaliforniaEarly Childhood And Elementary Education
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Waynesburg UniversityBusiness/Communications
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Pennwest California
Frequently Asked Questions about Lisa Tolson
What company does Lisa Tolson work for?
Lisa Tolson works for Brighthouse Financial
What is Lisa Tolson's role at the current company?
Lisa Tolson's current role is Sr. Executive Assistant to Ed Spehar, CFO at Brighthouse Financial.
What is Lisa Tolson's email address?
Lisa Tolson's email address is li****@****ems.com
What is Lisa Tolson's direct phone number?
Lisa Tolson's direct phone number is +180351*****
What schools did Lisa Tolson attend?
Lisa Tolson attended University Of Phoenix, Pennwest California, Waynesburg University, Pennwest California.
What skills is Lisa Tolson known for?
Lisa Tolson has skills like Management, Microsoft Office, Business Process Improvement, Customer Service, Leadership, Cross Functional Team Leadership, Microsoft Excel, Concur Travel And Expense, Meeting And Event Coordination, Team Building, Training, Travel Management.
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