Lisa Townsend Email and Phone Number

Responsible for citywide recruitment process servicing all departments with the exception of Police and Fire. Meeting with all levels of management to discuss recruitment planning, develop recruitment plans and execute recruitment through final on-boarding. Additional responsibilities include but are not limited to: proctoring every exam, developing a citywide process to transition paper requisitions into neogov which entailed citywide training. Cleanup and maintain retention management. Develop, implement, execute and maintain citywide AB 1825/2053 harassment training. Classification Specification work and other duties as assigned.

August 2015 to August 2016Personnel Assistant Promoted to Personnel Assistant and successfully passed probation after 6 months. Responsible for the full time/part time/Seasonal recruiting process. Servicing the Police, Fire, Finance, City Clerk, Community Development, Public Works and Parks and Recreation Services Departments. Complete on-boarding, backgrounds, scheduling of medical exams, livescan fingerprinting and new employee orientations. Additional responsibilities include but are not limited to: Civil Service Commission Secretary, tracking and maintenance of citywide evaluations, salary surveys, records retention management, ergonomic assessments, ordering of all supplies, AB 1825 sexual harassment administration, updating City Website, posting public correspondence City events committee, supervising and training front desk personnel, training of additional Personnel Assistants and generalist duties.February 2014 to August 2015On-boarding Specialist / Seasonal RecruitmentResponsible for the City’s complete on-boarding process and part time employee recruitments. Working closely with management to better understand departmental needs based on growth and budget. Creating government regulation bulletins and flyers, posting positions on NeoGov, writing and posting ads. Additional responsibilities include but not limited to: documenting performance reviews, badging, City oaths, parking passes, all personnel file maintenance, civil service support, help/support City wide events, organize hostess /set up of incoming panels, process all cash receipts, customer service, supplies and administrative support.

June 2005 to May 2012Spherion - Branch and on-site Manager (Oakland and East Bay, CA) 2009-2012Consistently worked on and off-site as an HR generalist with a variety of clients throughout the Bay Area possessing a variety of employment challenges. Adopted full cycle recruiting measures by implementing social networking, referrals, grass roots and mass recruiting techniques. Investigated all inappropriate behavior claims in a timely manner. Performed I-9 verifications, conducted bi-annual performance/salary reviews and exit interviews when needed. Spherion was acquired by Randstad in January 2012, upon leaving Randstad, this branch was earning top bonus and was the top ranking branch in the Bay Area.Spherion - On-Site Manager at Shutterfly (Hayward, CA) 2007-2008Hired, managed and coached a group of 10 internal employees to oversee this 24 hour 7 day a week operation. Worked closely with C level and floor managers to identify talent acquisition needs. Oversee full cycle recruitment for executive, accounting, administrative, technical and manufacturing positions. Initiated safety programs to keep injuries down for clients. Spherion - Branch and on-site Manager (Hayward, CA) 2005-2007Hired on with the expectation of turning around a failing branch location. Exceeded expectations taking the branch from $500,000 to $1 million in less than 6 months. This was accomplished by evaluating current staff and taking immediate action to re-train and re-focus on career development including performance and salary reviews. Renegotiate current vendor contracts. Implement and conduct new hire orientation.Complete duties for all Spherion/Randstad duties are listed on my resume