As a New Construction Operations Manager at The Container Store, I oversee the planning, execution, and delivery of new construction projects across the country. I work with a cross-functional team of architects, contractors, vendors, and internal stakeholders to ensure the quality, budget, and timeline of each project. I also manage the communication and coordination with the new construction team operations and ownera!general contractors to ensure timely and smooth installation. With a Master's degree in Higher Education Administration and a Bachelor of Arts in Chemistry, I have a unique combination of analytical, organizational, and interpersonal skills that enable me to excel in this role. I have over 16 years of work experience, including 5 years as an Operations/Project Manager where I gained valuable experience in customer success, new business development, and process improvement. I am passionate about creating exceptional customer experiences and innovative solutions that support the mission, vision, and values of my employer.