Lisa Walter Email and Phone Number
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A results-driven Senior Level Program/Project Management leader with 20+ years of experience in the financial services industry and extensive experience with maintaining strategic alliances, managing cross-functional relationships and developing people. Proven ability to successfully deliver highly complex cross-functional business and technology initiatives, deliver process improvements, and inspire a shared commitment to success. Demonstrates a breadth of knowledge in Complex Project & Program Delivery, Regulatory, Finance & Risk Initiatives, Problem Solving / Risk Management and Stakeholder Management.Highlights:• Lead Project Management Office, Incident Management and User Acceptance Testing for the Consumer Business Support Unit• Develop and manage project initiation, prioritization and execution for all KYC initiatives• Establish operational readiness and release management framework and manage execution• Implement and manage a robust User Acceptance Testing team• Provide incident management and issue triage support
Citi
View- Website:
- citibank.com
- Employees:
- 10
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Nam Head Of Know Your Customer Program ManagementCiti Jul 2018 - PresentNew York, New York, UsLead Project Management Office, Incident Management and User Acceptance Testing for the Consumer Business Support Unit. Develop and manage project initiation, prioritization and execution for all KYC initiatives. Establish operational readiness and release management framework and manage execution. Implement and manage a robust User Acceptance Testing team. Provide incident management and issue triage support
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Senior Vice President, It Project Group ManagerCiti Apr 2011 - Jul 2018New York, New York, UsManaged a team of geographically dispersed IT Project Managers within the North America Project Management Office. Led a team of project managers in support of the delivery of key strategic and plan of record initiatives. Served as the Global Consumer Technology Program Manager for the FATCA Program supporting six regions across 42 countries. Led cross-functional efforts for a highly sensitive legal initiative to include vendor sourcing and interaction with internal and external counsel.
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Senior It Project ManagerCiti Apr 2008 - Apr 2011New York, New York, UsManaged large scale projects from conception to delivery to include project planning, risk mitigation and IT/Operational readiness. Led a cross-functional team of 50+ business and technical resources delivering Debt Restructure program enhancements and Citi Client First GUI automation across multiple releases. Led the delivery of 15+ Colombia Hub Loss Mitigation initiatives with a condensed project life cycle over an 8 month period. Delivered the first deployment of Offer Utility internationally. Led the first Retail deployment of Triad in Mexico delivering an annual benefit of $500K.
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Project Management Office LeaderGe Jun 2005 - Apr 2008Boston, Ma, UsManaged the project management office for the Collections Region. Provided oversight and management for strategic cross-functional initiatives. Acted as primary interface between P&Ls, business and technology teams. Led project prioritization activities to ensure critical operations initiatives are delivered. Managed resource utilization, regional project tracking and reporting and project yield analysis. -
Senior Project ManagerCitigroup Jun 2004 - Jun 2005New York, New York, UsManaged strategic and tactical project management activities. Acted as primary interface between technology and operations. Participated in project prioritization activities to ensure critical operations initiatives are delivered. Worked with marketing to assess and prioritize initiatives. Managed the development of a project tracking database.
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Project Group ManagerCitigroup Oct 2003 - Oct 2004New York, New York, UsDirected team of thirteen geographically dispersed managers within a centralized collections program and production support unit focused on system administration, optimization, vendor management and program administration. Provided project management and technical support for all peripheral and core collection systems. Provided oversite and management for 47 dialer systems and over 7500 seats spanning 16 domestic and 2 international sites. Primary global dialer interface. Cross-functional production control process leader. Maintained key vendor relationships and managed administrative tasks. Delivered maintenance and minor project initiatives and performed program administration activities in support of on-going activities. Managed trouble report inventory and provided 24/7 escalation support.
Lisa Walter Skills
Lisa Walter Education Details
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Nova Southeastern UniversityProfessional Management
Frequently Asked Questions about Lisa Walter
What company does Lisa Walter work for?
Lisa Walter works for Citi
What is Lisa Walter's role at the current company?
Lisa Walter's current role is North America Head of Know Your Customer PMO.
What is Lisa Walter's email address?
Lisa Walter's email address is li****@****iti.com
What is Lisa Walter's direct phone number?
Lisa Walter's direct phone number is +151397*****
What schools did Lisa Walter attend?
Lisa Walter attended Nova Southeastern University.
What skills is Lisa Walter known for?
Lisa Walter has skills like Vendor Management, Cross Functional Team Leadership, Program Management, Strategy, Project Management, Management, Leadership, Risk Management, Analysis, Pmo, Budgets, Databases.
Who are Lisa Walter's colleagues?
Lisa Walter's colleagues are Jessica Robertson, Aleksandar Blagojevic, Nishank Rabra, Marianne Vidale, Robert Lagomarsino, Scott Graham, Mukund Seluker, Frm.
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