Lisa Watson Email and Phone Number

Module expertise: Advanced Financial modules eg, MultiBook, MultiCurrency, Fixed Asset Management, Advanced Revenue Management, P2P, O2C and R2R.Contract basis.

NetSuite Product Owner, working in sprints to collaborate with the business and dev team to meet transformation of NetSuite usage. - Lead multiple country rollouts for R2R and P2P as net new or merger & acquisition activity. - Assisted with implementing Advanced Revenue Management (ARM).- Multibook implementation. - Fixed Asset Management in Multibook environment. - P2P project rescue.- Multiple custom field, records, forms and roles.- SuiteFlow; creating, editing and improving workflows.- SuiteTalk webservices; configuration between NetSuite and reporting app.- SuiteAnalytics; datasets as well as searches and reporting. - SuiteScript; simple updates and troubleshooting. - Experience with email templates and advanced pdf/html templates.- Data migration strategy and templating.- Managing relationships of two external suppliers for consulting & support contracts.

As a Senior Practice Manager at Oracle NetSuite, I was able to guide customers at a strategic level on their NetSuite environment.- Team management- Sales engagement; assisting consulting sales team to close deals with value proposition of the service. - Strategic advice.

Senior Principal Consultant for Oracle NetSuite with Advanced Customer Support with enterprise customers. Activities included advice; on leading practice, process improvements, data management and system performance as well as system reviews and gap analysis. Followed up with plans to deliver the recommendations. - Leading British fitness and sportswear apparel manufacturer; leading performance activities for high volume transactional optimisation.- Customisations and process improvements for highly acquisitive Finance Software company. Assisting with templating the merger and acquisition processes. - A British sandwich franchise were seeking help to improve and streamline processes to optimise the use of NetSuite. Senior Principle Consultant for Oracle NetSuite, leading implementation life-cycle projects across multiple verticals specialising in Software and Services and Retail. - Leading a Built-to-Scale project for a leading online food delivery company.

Lead consultant on numerous ERP projects including training, UAT and go-live assistance as well as ad-hoc consultancy. Analysing clients current business processes and advising where these processes can be improved. Implementing these improvements to save clients both time/effort and cost. Ensuring the business requirements of stakeholders are met by means of our product offering or 3rd party input.

Providing both first and second line telephone and web-based support for clients using Microsoft Dynamics GP, Microsoft Forecaster 7, Microsoft FRX, and various 3rd party applications. Resolving client issues by means of advice, data fixes and training.Currently included on Change Advisory Board meetings for Global supplier to the Gas and Oil Industry.

Providing both first and second line telephone and web-based support for clients using Microsoft Dynamics GP, Microsoft Forecaster 7, Microsoft FRX, and various 3rd party applications. Resolving client issues by means of advice, data fixes and training.Selected to champion support issues for one of our large Financial Services customers. Tasks include ensuring overall SLA's are reached by team, carried out in a 1st and 2nd line capacity as well as effectively assuming the role of Microsoft Dynamics GP Systems Administrator. Effective in mentoring of new starters in products and specific client knowledge.Client Liaison and Account Management of specifically targeted clients, who will benefit from having a more technical style of account management.

Testing products and where applicable writing test notes to be passed on to programmers to fix/improve code. Liaising with the DBA and Development Teams and testing code fixes for potential impacts of changes.Reviewing Test Scripts for both system integration and user acceptance testing.Providing both first and second line support to customers. Resolving client issues by means of advice, data fixes and training.Effective in mentoring and developing the team’s skills in both customer management and product knowledge.

Account Management, including project management of numerous custom developments.Complete system implementation and ongoing training and support.