Lisa Williams Email & Phone Number

During my career as a network professional I have provided support to end users on a variety of issues. I have identified, researched, and resolved technical problems on the network for field users as well as deskside. I respond to telephone calls, email, fax and personnel requests for PC Support. I also document, track and monitor the problem.My goal is to continue to provide end users with courteous and prompt assistance in a professional team oriented environment, where I can eventually ascend to a leadership position.Specialties: Helpdesk/ Deskside experienceStrong verbal and writing skillsAble to work in a fast paced environmentStrong organizational skills Able to adapt quickly to changing situations and assignmentsEnthusiastic team playerCan alter solutions when appropriateMicrosoft Windows XP, 2000 & NT Workstation 4.0, Office 2003, Office 2007, Vista, Cisco Configmaker, Cisco Routing and Switching, LAN/WAN Networking Setup, Microsoft Office Suite. Installation and repair of computer and peripherals.

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  Center For Advanced Technology

  Network Administrator