-Recruited prospective students for the on-campus graduate programs through outreach, marketing,and contacts with campus and outside institutional partners. -Served as the frontline of response to prospective student inquiries received via e-mail, phone, web-to-lead and in-person with a focus on providing in-depth information regarding graduate programs. -Designed, implemented and measured the success of online recruitment campaigns using Pardot. -Coordinated and managed the application and enrollment process from submission to matriculation for graduate and international programs, including the online Global Food Law program. -Partnered with on-campus units such as the Registrar’s Office, the Graduate School and the Office of International Students and Scholars to confirm international credential evaluation and adherence to University policies and procedures. -Advised both domestic and international students in various degree programs regarding course selections, educational plans and graduation requirements. -Created and maintain forms, program handbooks, orientation guides, and policy manuals to provide students with current information to ensure success. -Assisted and advised students in obtaining and maintaining F-1 student status and ensuring compliance with governmental agencies and reporting systems while maintaining a strict level of confidentiality in the role of Designated School Official (DSO). -Prepared and analyzed data related to the recruitment, enrollment, and retention of students using MSU systems and CRM databases. -Developed and planned student events and programming, such as new student orientation, visa status informational sessions, and graduations. -Attended and represented graduate programs at outreach events including trade shows, conferences,and webinars. -Supervised and coordinated workloads for administrative assistant and student workers.

-Assisted the application process by answering applicant questions, ensuring completion of application
files and communicating admission and scholarship determinations.
-Managed office including supervising and scheduling student workers, ordering office supplies, website support and maintain department budget.
-Maintained student advising files and conducted graduation audits.
-Organized student events including weekly international student lunches and information sessions.
-Coordinated marketing lists and manage mail recruitment campaigns.

-Developed and audited new I-9 and immigration procedures and policies. -Completed a full audit of HRIS systems and procedures. -Provided employee relations support.

-Managed organizational blood drive calendar by determining area needs, allocating resources and ensuring regional goals were met. -Provided statistical analysis of regional goals, production, and operations. -Conducted weekly planning meetings to ensure production quality and customer service standards were met. -Determined areas for future opportunities through forecast, census analysis, and resource planning.

-Managed all aspects of organizational benefit administration for third-party and self-funded plans, including contract management, open enrollment, and HIPPA compliance. -Developed and facilitated new hire orientation and multiple training programs for region. -Provided company-wide employee relations and support for five bargaining units as well as non-union staff. -Administered FMLA, workers' compensation and disability programs. -Ensured workplace safety and compliance by managing various programs including DOT, blood born pathogens, OSHA compliance and risk management.

-Assisted in the recruitments process by developing and maintain recruitment sources, attending job fairs, conducting interviews and performing background checks. -Managed all aspects of payroll processing and compensation for 450+ employees. -Processed all new hire, termination and benefit paperwork. -Administered and ensured compliance with COBRA regulations. -Developed and maintained multiple databases to provide analytical tools. -Responded to various inquiries, including unemployment claims, wage garnishment issues and subpoenas.