Lisa Wray Email & Phone Number

San Antonio, Texas Area

Assigned to Methodist Stone Oak and Methodist Specialty Transplant Hospitals in San Antonio as a Resource Food Operations Manager with oversight of day-to-day food service operations and development of retail sales. Operations responsibilities include unit financials, inventory, ordering, safety and HAACP compliance as well as cash controls and payroll records. Planned and directed special event functions. Introduced and promoted new products and services in retail operations. Excel in strong client and customer satisfaction and retention along with success in team building and staff training and development

San Benito, Texas

Developed and implemented strategic operations management for full service off premise catering company with a special focus on social and corporate catering events ranging from small to over 2500 guests. Expertise in sales, marketing, event planning, purchasing, menu implementation and contract negotiation. Provided oversight of three departments (sales, culinary and banquet) and personnel supervision of 40-50 employees. Developed and directed weekly culinary and banquet planning meetings. Managed scheduling, timekeeping and payroll. Sold company in December 2015 and remained until March 2016 for smooth transition and completion of event management for key accounts.Key Accomplishments:• Managed operations in excess of $1M per year.• Created and developed innovative sales and marketing campaigns to attract and retain new business and provide improved services to previous clients for revenue growth.• Maximized company revenue with creative catering promotions and custom developed menus and packages for wedding and corporate markets.• Implemented e-marketing plan for Social Catering utilizing effective social media and web advertising.• Created and introduced weekly catering segments on local television station program.• Expertise in securing large accounts, including a three-year contract with a key corporate account with sales over $260K.• Built and maintained key relationships within vendor community to strengthen customer base.• Achieved 100% client retention with repeat events and engagements.• Civic and business engagement with portfolio located at http://facebook.com/wraycatering.

Harlingen, Texas

Directed sales department and coordinated all group functions at Valley Race Park, including location, menus and activities. Served as representative of Valley Race Park in selected community organizations. Generated sales through phone contacts, in person consultations and presentations for existing and prospective customers. Provided oversight for preparation of proposals, banquet event orders and drafting, negotiating and executing contracts. Budget and account management skills. Represented the brand at industry trade shows to cultivate new business.Key Accomplishments:• Created and implemented charity assistance program for the Race Park, including recruiting charities for Charity Nights.• Secured new and untapped accounts via innovative solicitations, networking events and market vision reports.• Designed food and beverage catering packages, including new holiday menus.

San Benito, Texas

Full service catering company specialized in social and corporate event planning with a keen focus on operations management, including sales, marketing, event planning, purchasing, menu implementation, budget management, new account development and personnel supervision of 30 employees. Highly skilled in proposal development and contract negotiation.Key Accomplishments:• Generated more than $800K in annual sales in Food and Beverage.• Contracted to cater numerous prestigious events including for three U.S. Presidents, Governors, other dignitaries and celebrities.• Built and maintained an exemplary network of business associates through strong communication and interaction with community at large.• Extensive expertise with public relations within the business community and charitable and civic organizations.

Education record

Business Administration

Education record

Accounting and Computer Courses

Education record

Business Adminstration