Lisa Young Email & Phone Number

St. Louis, Mo, Us

Manages Principal’s Calendar to maximize impact and outcomesAssists Principal in preparing and executing meetings, events, special committee meetings and the communication thereofApproves Payroll for almost 50 employees; serves as a liaison between District Human Resources, Payroll, and High School StaffCollaborates with building employees, district employees, and members of the school community on a variety of tasks and projects with professionalism and effectiveness

- Assisted with the daily coordination of substitute teachers- Responded to all queries received by providing informational assistance- Processeds visitor entries into the high school- Collaborated with building employees, district employees, and members of the school community with friendliness and efficiency- Member of the District's Communication Committee

Library Services, Lindenwood University

Promoted through a series of progressively responsible positions from Library Assistant to Circulation Supervisor, to current position as Access Services ManagerSet, oversee, and manage all goals, procedures, and standards pertaining to user accessibility and customer service for the public and for Lindenwood faculty, staff and studentsCreate programs to connect the Lindenwood community of all demographics to one another and foster enrichment, and promote Library services and resourcesCreated a Popular Reading collection and a Readers' Advisory Lib Guide to promote recreational reading, which led to a conference presentation on this topicProvide professional and friendly customer service by guiding community members to answers, resources, direction, and trouble-shooting technology issues.Serve as a “Q2 Service Excellence Champion”, a distinction held by university staff who exemplify superior customer serviceFacilitate and coordinate library-wide projects Participate in community-wide teams to promote initiatives Organize Collection Development practices and collaborate with Library staff to procure and cultivate valuable library resources to our community

-Assisted circulation department in daily circulation procedures --Performed inventory of the philosophy monographsBased on inventory findings, updated 100+ item records and bibliographic records in the library’s management system-Removed 300+ item records and bibliographic records of withdrawn items from the library’s management system and updated holdings in OCLC-Fielded reference and technical questions from Fontbonne students and community members-Gained overall experience in the operation of technical services

-Handled daily circulation transactions at both the adult circulation desk and the children’s circulation desk-Fielded patron questions using phone, email, fax, and in-person communication to ensure positive patron experiences-Re-shelved and organized library materials-Issued library cards to new patrons-Located and processed interlibrary loan items

Master Of Science - Ms, Recreation: Sports Management

Masters Of Library And Information Science

Bachelor Of Arts (Ba), English And Journalism