Lisa Harris Email & Phone Number

Mount Laurel, New Jersey

Execution of compliance testing and monitoring reviews

Wilmington, Delaware

Verify population keeps and drops by reviewing audits that support business requirements for marketing campaigns.

Wilmingtion, DE

• Reviewed investigations performed by Transaction Monitoring for high risk customers with multiple regional or country accounts across a variety of business sectors to ensure compliance with internal procedure and.
• Recognized with “Game Changer” award for successful implementation of process improvements as outlined below
• Implemented a feedback process to provide continuous feedback to… Show more Reviewed investigations performed by Transaction Monitoring for high risk customers with multiple regional or country accounts across a.
• Implemented a feedback process to provide continuous feedback to Quality Assurance analysts which assisted in decreasing the amount of disputes and overturns
• Significantly decreased the amount of disputes and overturns by created and facilitating a training class designed to improve the quality of error comments being produced by new hire analysts
• Increased company’s compliance with their own operations manual by developing and maintaining an error remediation review and reporting process which ensured proper handling of outstanding risk

New Castle, Delaware

• Reviewed and analyzed compliance monitoring reports and other related source documents for suspicious and unusual patterns of activity. Identified cautionary flags and escalated potential suspicious activity for SAR.
• Received Associate of the Month award for the… Show more Reviewed and analyzed compliance monitoring reports and other related source documents for suspicious and unusual patterns of activity. Identified cautionary.
• Received Associate of the Month award for the number of escalations in 1 month which were filed as SARs
• Consistently exceeded production quotas and quality standards, thereby helping HSBC adapt to applicable federal, state, local, and company specific regulations, policies, and guidelines
• Verified and Utilized KYC to assist in risk mitigation Show less

Las Vegas, Nevada Area

• Ensured adherence to internal procedure and applicable banking laws by reviewing approved credit applications, existing customer credit increase and reinstatement requests
• Created reporting which provided weekly feedback to Credit Operations
• Completed remediation reviews to ensure errors which have been provided to Credit Operations were rectified within the agreed time frames
• Wrote PCA Procedures

Las Vegas, Nevada Area

• Reviewed new applications as well as existing corporate liability credit requests with strong focus on credit quality and risk management
• Received Thumbs Up Award for outstanding productivity
• Received Associate of the Month award for outstanding performance
• Lending authority up to $25,000 for instant credit applications for both revolving credit cards and sport vehicle installment loans
• Facilitated several classroom training sessions for new hire staff
• Managed both new… Show more Reviewed new applications as well as existing corporate liability credit requests with strong focus on credit quality and risk management

Master'S Degree, Organizational Management

Bachelor'S Degree