Lisa Rush Email & Phone Number

Cambridge, On, Ca

Highly collaborative product management role responsible for execution of digitally enabled service initiatives that include curation of voice of customer feedback, understanding market and customer pain points, collaboration with key stakeholders, and full offer portfolio development with end-to-end processes and launch activities.• Restructuring the Existing Production Performance SoftwareAdjusting price and positioning from a custom deployment to a standard product solution in alignment with machine delivery needs and rolling out with simplified internal processes.• Establishing Product Management Launch Process for Global Service Proposed launch process with roles and responsibility that was adopted by our director for use by our team to drive consistency launching service offers and support platforms across divisions.• Expanding the ATS Digital Service PortfolioLaunched Edge standalone debug event-triggered camera solution for ATS and third-party automation system troubleshooting, enhanced the remote support capabilities by incorporating a mobile AR/VR technology option and along with additional services targeted for rollout later in 2023.

Rueil Malmaison, Paris, Fr

Managed US launch of Building Business smart digital service portfolio to improve customer experience and support company’s strategic growth initiatives. Examples include being primary point of contact to the global development/commercial teams to launch analytics-driven service agreements.

Rueil Malmaison, Paris, Fr

Integral part of the US Buildings Business service leadership team, responsibilities spanned from internal logistics to planning marketing programs to align with business objectives. • Initially, as member of a special project team, we proposed a 5-year services growth strategy, approved/funded by the US Buildings Business leadership team.• Became integral part of services team that successfully executed the growth strategy focusing on customer experience and employee training improvements. The results drove double digit growth across 15 autonomous branch offices, established a services technician training program, and a unified the US service offer portfolio which enhanced operational consistency and provided a national service experience. • Over the same period, Schneider Electric also transformed roles and responsibilities shifting from country-focused offers to unified global offers, as a result the US Building Services Marketing Manager role shifted from the initial entrepreneurial role analyzing data and internal processes, to internal launch and event coordination, to collaborating with global development teams, and evolved to traditional external promotional and marketing management activities coordination.

Rueil Malmaison, Paris, Fr

Leading marketing team to execute programs that increase revenue and US market share for the Schneider Electric (Square D) power management/energy solutions business. Integrated marketing activities included supporting business development specialists (sales team), internal communications, public relations, developing marketing assets, website content management, and publishing monthly electronic end-user newsletters.

Rueil Malmaison, Paris, Fr

Switched marketing emphasis from rudimentary product-based messaging to a customer solutions approach that drove content in all marketing materials such as sales collateral, case studies, press releases and web site activities.

Rueil Malmaison, Paris, Fr

Developed end-to-end applications for existing products. This includes defining services to be performed and creating new product requirements, application notes, and technical papers.

Rueil Malmaison, Paris, Fr

Led comprehensive tri-lingual PowerLogic power management software product line including major platform development to client-server architecture that entailed writing product definitions, design specifications, setting license policies and functional requirements from concept to product rollout.

Toledo, Oh, Us

Responsible for estimating project proposals and managing single discipline projects comprised of monitoring electrical engineering design, drawing preparation, cross-discipline coordination, scheduling, budget adherence and end user customer interface.Designed electrical control system drawings – motor control centers, panel layouts, conduit plans, wiring diagrams and control schematicsImplemented programmable controller ladder logic programs and operator interface screens with on-site control system integration/startup services.