Lisa Blair Email & Phone Number

Columbus, Oh, Us

Lead portfolio of corporate level IT projects from kick-off to completion at a major utility in Columbus, Ohio. Manage detailed budgets, schedules, and highly technical scope. Types of projects include infrastructure, data analytics, data integration, software upgrades, COTS implementation, transactional web portal integration. • Led enterprise-wide infrastructure program to retire 1,000+ Windows servers by migrating or remediating 100+ user and business applications across 6 business units. • Launched scalable third party vendor integration project such that the iterative implementation cost 10% of the initial implementation. • Standardized data lineage documentation for analytics projects to streamline catalog of data maps. • Mentored newer PMs on the standard protocols as well as "white space management"​ • "Templatized" executive summary presentation for project management team. Skills Used MS Project 2007, ServiceNow, Portfolio and Program Management, SharePoint, Excel, MS Office, Agile Leadership, conflict resolution, team building, communication with all levels in the organization, employee reviews and recognition, cross training, mentoring, vendor management.

Dublin, Ohio, Us

Directed the design and implementation of company-wide ERP and IT projects from concept to completion and adoption. Integrated cross functional processes to gap fill information flow to produce a seamless transition from contract to requirements to new client implementation and maintenance. • Standardized enterprise project and portfolio management leveraging PMBOK methodology and Clarizen SaaS technology. • Established Project Management Roundtable to synthesize disparate practices, tools and methodologies.• “Templatized”, managed and executed project plans for complex customer and vendor onboarding processes related to data integration, and development of applications and thin clients. • Lead ERP implementations for GP Dynamix and ADP Workforce Now.

New York, Ny, Us

Managed portfolio of print and digital educational programs for the K-5 intervention and special needs market. Mentored staff in methodology and digital development excellence and encouraged best practice in project management and project planning. Managed the contract creation to secure new and follow-on work within the annually forecasted program budget. Proactively managed systems development, implementation and risk via the use of SDLC.• Established standard software development life cycle within intervention group• Instituted quality assurance methodology and practices for commercial applications• Implemented standard service level agreement protocol for vendors who provided editorial and technical services• Mentored project management staff through updates and standardization of project template to incorporate standards from PMBOK to address both print and digital project goals.

Designed, developed and launched independent Meal Assembly Store and Website. Hired, trained and developed staff of 12 people. Researched and selected nutritionally balanced meals for monthly menus. Marketed, advertised and promoted meal assembly concept in central Ohio to individual, corporate and institutional clientsSelected Achievements: • Cold Called and landed key accounts (including The Ohio State University) with top central Ohio Businesses• Designed and lead operational practices to maintain fresh, high quality ingredients and final dinner products• Achieved over 40% growth from 2007-2008 fiscal year

Dublin, Oh, Us

Responsible for analyzing customer education needs then managing the launch and implementation of related revenue generating education programs. Selected Achievements: •Managed process improvement initiative to automate online course registrations and direct marketing campaigns. •Initiated and implemented eCommerce solutions to enable online class enrollments reducing the order, bill, pay cycle from months to minutes•Analyzed and prototyped automation processes to reduce billing cycles

Dublin, Oh, Us

Responsible for launching and managing eLearning initiatives across multiple functions; including the development of marketing and education plans.Selected Achievements: •Awarded funding internally through collaborative participation of divergent functional areas•Secured resources from request for proposal to final contract and statement of work from outside vendor

Dublin, Oh, Us

Responsible for hiring, budgeting and managing combined internal and multiple external resources for Customer Education development programs and Customer Support development and delivery programs. Selected Achievements: •Introduced standard development practices through internal collaboration with senior staff members •Established standard project management of new product training rollout.•Standardized training coordination function to enabling decentralization of administrative function

Us

Responsible for business development to Fortune 500 customers within a defined territory. Key accounts: Wendy’s Int’l, AEP, Borden Foods, Ford, Chrysler and University of MichiganSelected Achievements: •Created and maintained profitable customer relationships by understanding and meeting clients’ training and performance improvement needs associated with new or upgraded proprietary or purchased ERP applications through a consultative selling approach. •Consistently exceeded sales goals.•Top 10% of all national account managers in sales contests and quota expectations; including highest number of booked sales meetings in a quarter.•Expanded customer base in both Ohio and Michigan territory.

Us

Responsible for design, delivery, and project management of customized end user support solutions to clients. Selected Achievements: •Developed and delivered audience-specific training for Financial and Human Resources implementations. •Managed international eLearning project which included customized online development and training delivery.•Provided up selling leads to account managers based on identified scope changes on current projects.•Customized global materials for a Fortune 100 automotive client to include business processes and translation for Brazilian division.

New York, Ny, Us

London, Gb

Responsible for participant record keeping data management, and daily/weekly/monthly reporting for mid-range client sector.

Gb

Bba, Marketing And Accounting

Certificate, Banking

College Prep, College Prep