Lisa Blair Email & Phone Number

Columbus, OH, US

• Lead portfolio of corporate level IT projects from kick-off to completion at a major utility in Columbus, Ohio. Manage detailed budgets, schedules, and highly technical scope. Types of projects include infrastructure.
• Led enterprise-wide infrastructure program to retire 1,000+ Windows servers by migrating or remediating 100+ user and business applications across 6 business units.
• Launched scalable third party vendor integration project such that the iterative implementation cost 10% of the initial implementation.
• Standardized data lineage documentation for analytics projects to streamline catalog of data maps.
• Mentored newer PMs on the standard protocols as well as "white space management"​
• "Templatized" executive summary presentation for project management team. Skills Used MS Project 2007, ServiceNow, Portfolio and Program Management, SharePoint, Excel, MS Office, Agile Leadership, conflict resolution.

Dublin, Ohio, US

• Directed the design and implementation of company-wide ERP and IT projects from concept to completion and adoption. Integrated cross functional processes to gap fill information flow to produce a seamless transition.
• Standardized enterprise project and portfolio management leveraging PMBOK methodology and Clarizen SaaS technology.
• Established Project Management Roundtable to synthesize disparate practices, tools and methodologies.
• “Templatized”, managed and executed project plans for complex customer and vendor onboarding processes related to data integration, and development of applications and thin clients.
• Lead ERP implementations for GP Dynamix and ADP Workforce Now.

New York, NY, US

• Managed portfolio of print and digital educational programs for the K-5 intervention and special needs market. Mentored staff in methodology and digital development excellence and encouraged best practice in project.
• Established standard software development life cycle within intervention group
• Instituted quality assurance methodology and practices for commercial applications
• Implemented standard service level agreement protocol for vendors who provided editorial and technical services
• Mentored project management staff through updates and standardization of project template to incorporate standards from PMBOK to address both print and digital project goals.

• Designed, developed and launched independent Meal Assembly Store and Website. Hired, trained and developed staff of 12 people. Researched and selected nutritionally balanced meals for monthly menus. Marketed.
• Cold Called and landed key accounts (including The Ohio State University) with top central Ohio Businesses
• Designed and lead operational practices to maintain fresh, high quality ingredients and final dinner products
• Achieved over 40% growth from 2007-2008 fiscal year

Dublin, OH, US

• Responsible for analyzing customer education needs then managing the launch and implementation of related revenue generating education programs. Selected Achievements:
• Managed process improvement initiative to automate online course registrations and direct marketing campaigns.
• Initiated and implemented eCommerce solutions to enable online class enrollments reducing the order, bill, pay cycle from months to minutes
• Analyzed and prototyped automation processes to reduce billing cycles

Dublin, OH, US

• Responsible for launching and managing eLearning initiatives across multiple functions; including the development of marketing and education plans.Selected Achievements:
• Awarded funding internally through collaborative participation of divergent functional areas
• Secured resources from request for proposal to final contract and statement of work from outside vendor

Dublin, OH, US

• Responsible for hiring, budgeting and managing combined internal and multiple external resources for Customer Education development programs and Customer Support development and delivery programs. Selected Achievements:
• Introduced standard development practices through internal collaboration with senior staff members
• Established standard project management of new product training rollout.
• Standardized training coordination function to enabling decentralization of administrative function

US

• Responsible for business development to Fortune 500 customers within a defined territory. Key accounts: Wendy’s Int’l, AEP, Borden Foods, Ford, Chrysler and University of MichiganSelected Achievements:
• Created and maintained profitable customer relationships by understanding and meeting clients’ training and performance improvement needs associated with new or upgraded proprietary or purchased ERP applications.
• Consistently exceeded sales goals.
• Top 10% of all national account managers in sales contests and quota expectations; including highest number of booked sales meetings in a quarter.
• Expanded customer base in both Ohio and Michigan territory.

US

• Responsible for design, delivery, and project management of customized end user support solutions to clients. Selected Achievements:
• Developed and delivered audience-specific training for Financial and Human Resources implementations.
• Managed international eLearning project which included customized online development and training delivery.
• Provided up selling leads to account managers based on identified scope changes on current projects.
• Customized global materials for a Fortune 100 automotive client to include business processes and translation for Brazilian division.

New York, NY, US

London, GB

Responsible for participant record keeping data management, and daily/weekly/monthly reporting for mid-range client sector.

GB

Bba, Marketing And Accounting

Certificate, Banking

College Prep, College Prep