Lisa Baldwin Email & Phone Number

• Redesigned the weekly line-side review process to meet IATF standards and align with OEM customer requirements. Successfully met and exceeded all requirements, which became the benchmark for GMs suppliers. Improved audit scores and reinforced status as a preferred supplier for new business. Utilized by 27 plants in a global network of 11 countries.• Identified, and analyzed failure modes, causes and effects within the Process Failure Mode and Effects Analysis (PFMEAs) documentation to optimize quality throughout product and process lifecycle.• Facilitated meetings for timely project action item closure, supporting a cross-functional collaboration approach. Manage and monitor storage, version control and workflow continuity with PFMEA documents meeting process deadlines and ensuring customer compliance. • Designed and conducted training sessions for engineers on PFMEA and Design Severity and Sensitivity (DSS) related inquiries.

Bay City, Michigan, United States

• Graciously greeted and registered patients for the Emergency Room, verified insurance eligibility and demographic information. Handled high-pressure situations calmly and effectively and helped others remain calm during extremely stressful situations.• Maintained comprehensive and up-to-date patient records, ensuring confidentiality and accuracy. Facilitated patient transport to various departments within the hospital, demonstrating flexibility to provide comprehensive coverage in a 24/7 facility.

Saginaw, Michigan, United States

• Addressed legacy cost estimating process, conducted thorough research, developed a comprehensive plan, secured executive approval, and implemented the new method within the organization. Significantly reduced process time and errors leading to enhanced customer service.• Prepared detailed estimates for program launches and business cases, ensuring accuracy and meeting project objectives.• Enhanced client satisfaction by providing thorough explanations of estimates and promptly addressing any concerns, thereby fostering trust, and maintaining strong client relationships.

Saginaw, Michigan, United States

• Identified gaps in the Columns parts procurement process, implemented strategies to streamline workflow, enhanced overall efficiency, allowing for the timely completion of product validation strengthening customer relations. • Performed best-in-class administrative support to a staff of 23 engineers. Seamless coordination of calendars, emails, and incoming phone calls fostering high productivity within the team. • Arranged domestic and international business travel, efficiently handled office supplies, and maintained accurate financial records. Created presentations for executive-level meetings and maintained detailed meeting minutes.