Lisa Hanley Email & Phone Number

New Hampshire, United States

• Served as a key business partner in the hiring of all E&VM team members who are then paired with teams throughout the company. Successfully converted a disjointed support model into a more robust and centralized one to provide better continuity regarding contracts and vendor selection.• Launched 2018 Equipment RFP, successfully expanding the system from 1 vendor into a 3-vendor system. • Supported business throughout COVID, which closed all 2,400 clubs worldwide. Communicated and… Show more • Served as a key business partner in the hiring of all E&VM team members who are then paired with teams throughout the company. Successfully converted a disjointed support model into a more robust and centralized one to provide better continuity regarding contracts and vendor selection.• Launched 2018 Equipment RFP, successfully expanding the system from 1 vendor into a 3-vendor system. • Supported business throughout COVID, which closed all 2,400 clubs worldwide. Communicated and managed impact of closures to Franchisees regarding equipment, cleaning products required for reopening, and relief extensions being offered in the system.• Manage supply chains with equipment vendors to ensure product is available as needed for all equipment orders annually, including working with franchisees to shift dates due to impacts of shortages (COVID, shipping vessel delays, etc.). • Visited vendor HQs globally and performed factory tours in Shanghai and Taiwan to ensure quality. • Helped move Equipment Business quoting and reporting from GP to Salesforce, including all back invoices / re-equip tracking since 2018.• Launched/mixed in new Black Card products that tested well and gained franchisee buy-in; analyzed price impact to PFHQ / Franchise System. Managed all Tanning & Hydromassage vendors, products, and pricing in system. Show less

New Hampshire, United States

• Built Re-equip “project” into a sustainable $61M revenue stream and a full segment of the business.• Created forecasting tools and an ongoing list of what is owed and when it is ordered. Created all quotes for franchisees, managed financing, and ensured delivery dates were correct.• Offered promotions to drive placements in specific time periods to keep our install teams busy on an annual basis (vs. a previously seasonal business with most installs taking place in Q4).• Managed… Show more • Built Re-equip “project” into a sustainable $61M revenue stream and a full segment of the business.• Created forecasting tools and an ongoing list of what is owed and when it is ordered. Created all quotes for franchisees, managed financing, and ensured delivery dates were correct.• Offered promotions to drive placements in specific time periods to keep our install teams busy on an annual basis (vs. a previously seasonal business with most installs taking place in Q4).• Managed equipment vendors and successfully ran first Equipment RFP within PF for the full business.• Created an Equipment Negotiating Team of franchisees to help with RFP and ensure full system buy-in.• Took on Vendor Showcase portion of Annual Conference to bring in revenue to offset costs to PFHQ.• Tested new equipment for both the gym floor, as well as Black Card Area (premium services/products) to expand offerings and ensure model is not becoming stagnant. Show less

• In absence of Vendor Management team, took on managing and evaluating vendors in certain business segments such as, Equipment, Black Card offerings, etc. • Built relationship with FRANdata (Franchise BI system) to create documents that help franchisees acquire financing. • Took on Re-equip Compliance “project,” with first successful revenue stream beginning in October 2012. • Worked with Corporate Club staff, and internal managers to create vendor pricing comps and looked for… Show more • In absence of Vendor Management team, took on managing and evaluating vendors in certain business segments such as, Equipment, Black Card offerings, etc. • Built relationship with FRANdata (Franchise BI system) to create documents that help franchisees acquire financing. • Took on Re-equip Compliance “project,” with first successful revenue stream beginning in October 2012. • Worked with Corporate Club staff, and internal managers to create vendor pricing comps and looked for areas for new vendors / possible cost savings, including club supplies, utility management, and equipment. Show less

• Supported key programs in technology group in order to keep them on budget and running efficiently. • Analyzed various data sources and prepared monthly analysis reports for program overview presentations. • Gathered data to prepare and post month-end and year-end journal entries, compiled reports for Finance. • Facilitated monthly meetings with all lines of business in order to proactively manage issues. • Designed program to assimilate and mentor members of a college-hire… Show more • Supported key programs in technology group in order to keep them on budget and running efficiently. • Analyzed various data sources and prepared monthly analysis reports for program overview presentations. • Gathered data to prepare and post month-end and year-end journal entries, compiled reports for Finance. • Facilitated monthly meetings with all lines of business in order to proactively manage issues. • Designed program to assimilate and mentor members of a college-hire rotational program within the team. • Proactively researched and manipulated current processes in order to provide most efficiency to members of leadership who are worked with. Show less

• Organized relevant client tax information to simplify the utilization and storage of data. • Input data provided by Clients into QuickBooks for bank statement reconciliation. • Prepared tax returns using ProsystemFX for final review by firm partners. • Maintained in-office files, keeping records up to date and easily accessible.

• Created release results document/graphs for distribution, allowing easier interpretation of the information. • Successfully organized and participated in weekly meetings with automation team members. • Researched and documented screen and data flow within a web-based online entry system. • Commended for work on completion of a data dictionary for a web-based application system.

Barre, Massachusetts, United States

• Interacted daily with up to 20 customers, in person, as well as over the phone. • Assisted in the supervision and training of new employees. • Organized daily activities and paperwork, ensuring the kennel ran smoothly and efficiently. • Commended for hard work and willingness to assist others.