Recruitment and onboarding: Manage the recruitment and onboarding process for new employees. This includes job postings, resume screening, and pre-employment checks. Conduct orientation sessions, explain company policies, and ensure new hires complete all required paperwork; Benefit Administration:Manage employee benefits, including enrollment, changes, and terminations for health insurance, dental & vision, retirement SEP IRA & 457 Plan, and Personal Time Off; Employee Relations: Developing and maintaining positive relationships with employees, and acting as a liaison between employees and employers; Data management: Updating employee information in HR systems and databases; Policies: Creating and distributing company policies and procedures, answering employee questions about policies. Backup: Serves as the backup for Customer Service, Billing Clerk, Administrative Assistant, and Director of Office Administration; Recordkeeping: Maintaining accurate employee personnel files, including personal information, employment details, and performance evaluations; Assets: Administrator of Asset Management Program; Benefits: Handles Open enrollment and renewal, assist employees with enrolling in benefits, answer benefits-related questions, and ensure compliance with benefits regulations; Correspondence: Prepares and distributes memos, letters, spreadsheets, forms, and faxes; Payroll processing: Processing payroll for employees; Contracts: Assists with renewal of service agreements; Communication: Communicates with various groups in person, phone, email, and mail; Staff Changes: Transfers, separations, and termination paperwork. Leave of Absence: Assists with FMLA, Personal Leave of Absence, Short Term & Long Term Disability. General Liability & Workers Compensation: Processes claims and assists in contract renewals.

Data management: Updating employee information in HR systems and databases; Creating and distributing company policies and procedures, answering employee questions about policies. Backup: Serves as the backup for Customer Service, Billing Clerk, Administrative Assistant, and Director of Office Administration; Onboarding: Assisting with new employee onboarding process, including paperwork and benefits enrollment; Recordkeeping: Maintaining accurate employee personnel files, including personal information, employment details, and performance evaluations; Assets: Administrator of Asset Management Program; Benefits: Handles Open enrollment and renewal, assist employees with enrolling in benefits, answer benefits-related questions, and ensure compliance with benefits regulations; Payables: Processes check requests, invoices for payment; Correspondence: Prepares and distributes memos, letters, spreadsheets, forms, and faxes; Reports: Prepare and process training and travel, credit card, and petty cash expense reports; Payroll: Assist in processing payroll, track vacation and sick leave time, and assist with payroll errors; Scheduling: Schedule appointments, meetings, and travel arrangements; Contracts: Assists with renewal of service agreements; Communication: Communicates with various groups in person, phone, email, and mail; Equipment: Ensure that office equipment is working properly. Perform preventive maintenance, order supplies, and call for repairs.

Assets: Administrator of Asset Management Program; Payroll: Assist in processing payroll, track vacation and sick leave time, and assist with payroll errors; Benefits: Assist employees with enrolling in benefits, answer benefits-related questions, and ensure compliance with benefits regulations; Reports: Prepare and process training and travel, credit card, and petty cash expense reports; Scheduling: Schedule appointments, meetings, and travel arrangements; Payables: Processes check requests, invoices for payment; Correspondence: Prepares and distributes memos, letters, spreadsheets, forms, and faxes; Contracts: Assists with renewal of service agreements; Communication: Communicates with various groups in person, phone, email, and mail; Equipment: Ensure that office equipment is working properly. Perform preventive maintenance, order supplies, and call for repairs; Backup: Serves as the backup for Billing Clerk and Human Resources.

Payroll: Assist in processing payroll, track vacation and sick leave time, and assist with payroll errors; Benefits: Assist employees with enrolling in benefits, answer benefits-related questions, and ensure compliance with benefits regulations; Reports: Prepare and process training and travel, credit card, and petty cash expense reports; Scheduling: Schedule appointments, meetings, and travel arrangements; Payables: Processes check requests, invoices for payment; Correspondence: Prepares and distributes memos, letters, spreadsheets, forms, and faxes; Contracts: Assists with renewal of service agreements; Communication: Communicates with various groups in person, phone, email, and mail; Equipment: Ensure that office equipment is working properly. Perform preventive maintenance, order supplies, and call for repairs.

Customer Service: Answer phone calls, provide customer service at the counter, and assist customers with utility services and billing; Payments: Receive payments, receive deposits, and issue receipts; Service Requests: Take and process service requests, and start, cancel, or change service; Complaints: Research and respond to customer complaints, and handle initial complaints from customers; Policies: Interpret and apply regulations, policies, and procedures; Accounts: Establish and maintain customer accounts, and monitor account information; Databases: Input and query databases and computer records; Work Orders: Handle work orders and meter reading information.