Lisa Block Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

• Develop and maintain long-term strategic relationships with 13 Continuous Improvement clients, routinely working with c-suite counterparts to drive continuous margin improvement, tool adoption, and overall success
• Collaborate with the sales teams to create strategies to secure client renewal with a 100% success rate
• Position and sell ancillary services and software to existing client base
• Partner with product management to develop and create go-to-market strategy for new labor and workforce management solutions and services
• Analyze client data to determine areas of increased variation, resulting in the identification of over $40M in potential savings opportunities for client portfolio
• Design project management workflows and governance structures for clients to allow for a more successful implementation of cost savings programs

Greater Chicago Area

Greater Chicago Area

• Lead client implementations of StrataJazz Operating Budgeting, Management Reporting, Strategic Planning, and Capital Planning solutions
• Coach hospitals through the change management process to seamlessly transition between processes
• Design monthly reporting processes to increase accountability among client organizations
• Deliver training on all Advanced Planning solutions
• Optimized the Operating Budgeting project plan to result in a 40% reduction in cost for small market clients
• Managed project to determine Strata best practice recommendations for Operating Budgeting and Management Reporting implementations

Greater Chicago Area

• Member of a team that realized results of $22.8M in onetime cash improvement and $44.1M in recurring benefit for a large academic medical center exceeding expectations in one time results by $15M and recurring by $20M
• Increased number of patients successfully evaluated for financial assistance by 32%
• Established new Vendor Management department within client to increase oversight of third party contractors
• Trained client in use of Huron’s Aeos work-driver and analytics system
• Aligned client’s bad debt referral timeline with federal requirements
• Implemented system to check for existing insurance coverage on self-pay accounts increasing coverage rates by 3%

Kansas City, Missouri Area

• Solution expert for all Cerner Clairvia solutions: Staff Manager, Demand Manager, Assignment Manager, Patient Progress Manager, Outcomes-Driven Acuity, ShiftAlert, Physician Scheduler
• Decreased incidental overtime for clients by an average of 5%
• Designed client workflows, implementation timelines, and strategies
• Facilitated training events on all Clairvia solutions
• Completed database build of all Clairvia solutions

Chicago, IL

• Coordinated weekly payments to vendors
• Implemented a new filing system that decreased search time by 33%
• Responded to inquiries regarding payment status

Chicago, IL

• Developed strategies for clients to adopt the Patient Protection and Affordable Care Act to ensure their compliance
• Advised clients on how to make their health care plans rival both industry and national trends to remain competitive
• Compared health and benefits package options to help clients offer the best possible plans to their employees

• Managed a $20,000 budget to organize, plan, and execute several events to welcome new sisters into the sorority
• Facilitated bonding between the 71 new members increasing retention rates by 10%