Lisa (Bolduc) Cruz Email & Phone Number

Cambridge, Massachusetts, United States

Manage administrative operations of the Director's Office for a world-renowned non-profit research institute dedicated to improving human health through basic biomedical research. Complex calendar management for the President including domestic and international travel, meetings, speaking engagements and conferences. Coordinate schedule, logistics, IT and.

Boston, Massachusetts, United States

• Developed two marketing campaigns for new product launch with defined marketing communication language, photos and graphics, social media posts and engagement timelines.
• Coached client on increasing followers on social media and driving traffic to website.
• Identified traditional media outreach opportunities and advised on how to attract them.
• Conducted research on nonprofit marketing best practices, presented findings and recommendations in clear, concise and engaging presentation.

Boston, Massachusetts, United States

• Organized college wide scholarship and Giving Day events by developing planning committees, constructing guest lists, creating programs, coordinating supplies, analyzing budgets, and tracking projects. Composed and.
• Interviewed, hired, scheduled, and supervised four work-study students
• Set up Microsoft Teams and trained internal users during the outset of the pandemic. Converted events to remote and developed scripts for deans to maintain student engagement
• Created Excel spreadsheets to track projects that improved accountability and deadline attainment
• Restored confidence in the Development Office by implementing a scheduling system to resolve missed or overlapping appointments
• Resolved a six-month backlog in donor records management by expanding the use of Salesforce to better track donation sources and status of individual gifts

Back Bay, Boston, MA

• Directly supported two co-founders for this M&A firm by handling meetings, travel arrangements, expense reimbursements, document management, multiple calendars, and call screening. Developed and maintained Excel.
• Coordinated with web developer on the construction of a new website. Generated content, including staff biographies and M&A transaction history in WordPress
• Introduced a new reporting system for travel-related expenses that enabled the president to accelerate identification of duplicate or inaccurate charges
• Developed 100-page business operations procedure manual that reduced training time, clarified expectations, enhanced office productivity, and improved information security
• Negotiated discounts with suppliers by collecting and presenting competitive pricing research
• Resolved roadblocks to reactivate the president’s stagnant book project. Edited book for style, grammar, accuracy, and consistency. Researched publishing online and in print through Amazon

Boston, MA

Composed English Language Arts curriculum for over 100 sixth graders in partnership with Boston Public Schools. Ensured that content and delivery complied with MA Department of Elementary and Secondary Education standards. Mentored seven teaching fellows on lesson plans and activities. Coached students for annual statewide poetry competition.

Boston, MA

Operations Specialist (2010 to 2012)Supported trading, relationship management, treasury, and settlements teams by processing cash collateral investments, calculating interest accruals, and compiling client statements. Recommended process improvement and control enhancements. Created and delivered monthly client reports. Client Account Manager (2008 to.

Masters Of Science, Corporate And Organizational Communication / Concentration In Human Resources Management, 4.0 Gpa

Bachelor'S Degree, Social Thought And Political Economy, Certificate In Public Policy & Administration, 3.7 Gpa

Activities and Societies: Commonwealth Honors College