Lisa Bolland Email & Phone Number

New Brighton, Pa, Us

Cranberry, Pennsylvania, United States

• Process all sales orders, change orders, nonconforming reports and any duties related to the sales department using JD Edwards• Evaluate materials requirements for sales orders and coordinate with Purchasing to procure materials needed• Create work orders for Production to make sure orders are shipped on time• Develop end of the month reports and ad hoc reports for Management• Provide support for the Engineering Department• Provide support for the Finance Department• Process collections for past due invoices and report weekly discrepancies

Monaca

• Check in patients and provide guidance for self-arrival technology• Collect copayments and verify insurance coverage• Schedule follow up appointments at check out• Maintain patient encounters with up to date information• Respond to patient questions to ensure appropriate continuity of care• Handle phone inquires from patients and other medical associates• Balance daily receipts for deposits• Assist with administrative duties

Greater Pittsburgh Area

• Served as a liaison between American Airlines and manual data providers • Provided oversight of the day-to-day operation for airframe manual issues and automation procedures• Coordinated with software vendors and IT to test and deploy new applications within publishing software tools• Synchronized, tested, and delivered new Original Equipment Manufacturer (OEM) or other data using digital publication software systems• Responsible for all SGML and PDF manuals for Airbus, Boeing, and Embraer consisting of 89 manuals• Audited digital data received from OEM or software vendors to ensure accurate date is delivered to maintenance and engineering personnel• Maintained digital archive of OEM and other data stored within the digital publications solution consisting of over 150 manuals• Delivered technical publishing support to Technical Publications staff• Developed and implemented validation and auditing procedures for new automation processes• Mentor for E190 manual project• Subject Matter Expert on manual migration from US Airways to American Airlines data system• Provided customer support for information regarding electronic manual system• Prepared monthly metric slides for Maintenance Programs• Updated maintenance manuals on company website • Synchronized manual control with Maintenance Programs and Document Control • Collaborated with Engineering on aircraft software updates and proofread data for accuracy

Pittsburgh

• First level customer support on Unix based system • Created and maintained DTD and FOSI for authoring electronic documents within EPubs• Developed training guides for EPubs Retrieval System • Trained Engineering, Technical Publications, and Mechanics on Epubs Retrieval System• Traveled throughout the US Airways system coordinating site surveys• Freelanced training manual for PKSoft Secure Access Management system • Advisor to Engineering user group to collaborate on problems/solutions for Engineering computer system• Analyzed error messages for engineering order system and determined solutions• Set up new employees for access to computer system• Assisted LAN administrator on system upgrades for department• Supported outlying stations with computer/peripheral problems

Pittsburgh

• Administrative assistance for 2 managers and 24 engineers • Responsible for transcribing Engineering technical documents including Engineering Orders, Engineering Change Notices, Engineering Authorizations, Typical Repairs, and all correspondence letters• Arranged travel requirements and documentation • Managed attendance records • Maintained general filing and office procedures

Miami, Fl

• Transcribed reports for Center For Bone and Joint account • Familiar with medical terminology• Work from home assignment

Associate'S Degree, Business Administration And Management, General

Administrative, Administrative Assistant And Secretarial Science, General

Certificate, Medical Transcription/Transcriptionist

Certification, Medical Billing And Coding, Electronic Health Records, Medical Administration

Certified in Medical Billing and Coding, Electronic Health Records, and Medical Administration