Lisa Noah, Mba Email and Phone Number
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Resourceful IT Professional with diverse and increasingly responsible experience across multiple industries. MBA in Information Technology, coupled with organization skills, have provided a strong background for success. Proven strengths in managing projects and requirements at both overall and detailed levels, breaking down complex processes into manageable pieces, in effective oral and written communication and creating synergies between business processes and systems functions.Specialties: Waterfall and Agile Software Development Life Cycle, Relationship Building, User Interface Design, Business Process Analysis, End to End Processing from Business Processes through Systems Transactions, Building Synergies between Business Processes and Systems Functions
Charles Schwab
View- Website:
- schwab.com
- Employees:
- 20505
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Senior Manager, Digital Product OwnerCharles Schwab Apr 2019 - PresentWestlake, Tx
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Business Systems SpecialistAdt Sep 2014 - Apr 2019Irving, Texas* Designed and implemented processes and procedures for the Business Analyst role, spanning from original Product Owner request through Development, Testing and delivery of the request* Performed Product Owner role while defining business needs and related requirements* Drafted and implemented templates for user stories and business and system requirements* Analyze and evaluate requests for new and enhanced functions affecting the MyADT.com website, MyADT Mobile and Tablet apps and Interactive Voice Response systems* Analyze and evaluate requests for new and enhanced functions affecting the in-house customer service system used by frontline agents* Research, analyze and document business and functional requirements through the use of user stories, use cases, diagrams and requirement documents* Document requirements for the web, web service and database development teams * Mentor and lead team of analysts -
Southwest.Com Senior Business AnalystSouthwest Airlines Jul 2011 - Jul 2014Dallas/Fort Worth Area* Partner with Product Owner to ensure accuracy, completeness and appropriate level of detail for requests feeding into technology team’s backlog of work.* Perform complex analysis, often within tight timeframes, on requests with high risk consequences to the company, whether measured in terms of customer experience, company integrity or regulatory compliance.* Quickly learn and master processes in order to best understand business needs and to offer potential solutions that provide the most impact and the best fit while staying within the specified budget.* Possess and demonstrate a strong ability to work with and effectively communicate with a variety of business and systems partners cross functionally and at various levels.* Efficiently work with the customer and other stakeholders in order to resolve blocking issues that could ultimately result in missed commitments.* Simultaneously manage multiple medium to large cross-functional projects with both local and offsite development teams.* Build and maintain strong vendor relationships.* Train, mentor and lead junior analysts and analysts new to the company and/or travel industry.* Primary point of contact in technology for airtran.com improvements and enhancements, serving as Project Manager, Business Analyst, Quality Assurance, Release Manager and first level Production Support. -
Business AnalystResearch In Motion Apr 2011 - Jul 2011Dallas/Fort Worth Area* As RIM’s first Regional Business Analyst representing RIM’s US and Latin America region, worked to conceptualize, analyze and execute initiatives that aligned with strategic and operational objectives for the region.* Analyzed existing internal processes for the Global Repair Services Business Unit in order to recommend more streamlined processes based on unrealized system capabilities or inefficient practices. -
Senior Systems AnalystFidelity Investments Aug 2004 - Oct 2010Dallas/Fort Worth Area* Conceptualized, developed, tested and implemented new user interface and processes for a business unit that reduced technical support staff needs by 50%, saved $500k in annual costs and removed the risk of miscommunication by placing control in the hands of the business user.* Created systems requirements and other analysis artifacts for a suite of projects affecting the mailing of customer and account update confirmations; projects are expected to reduce mailings of these documents by over 5M and save over $2.5M in processing and mailing costs annually.* Developed extensive requirements, detailed design and testing plan for Account Opening Web Service, automated account setup processes and created batch approval process, resulting in a 5-10% reduction in headcount by reducing or eliminating internal touch points.* Partnered with the customer to create clear and concise documentation including project scope, business requirements, process flows and training materials.* Consistently met high-pressure deadlines while analyzing business requirements to determine and document the effect on the systems affected, the systems level requirements, assumptions, constraints and dependencies.* Demonstrated complex analysis capabilities as lead analyst, collaborating with analysts from other systems and creating a consolidated document for multiple cross-functional projects.* Observed and analyzed current business and systems processes and recommended procedural or system changes in order to solve end user problems and concerns and to improve efficiency within the organization.* Partnered with appropriate IT groups in quarterly releases and quarterly install plans involving multiple projects and multiple project teams. -
401K Client ManagerFidelity Investments May 1998 - Aug 2004Dallas/Fort Worth Area* Created the first all-electronic 401k product (e401k) as the primary Client Manager.* Provided individual plan design and ongoing service regarding 401(k) and Profit Sharing Plans to small and mid-sized companies.* Represented multiple business units on project team tasked with re-designing main internet communication channel (PSW) for 401(k) Plan Sponsors, a $50 million, multi-year initiative.
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Staff AccountantCox & Smith Incorporated Jan 1995 - Jan 1998San Antonio, Texas Area* Administered firm's employee benefits plans, including 401(k) and Profit Sharing plans.* Prepared monthly and annual financial reports and presentations for 60+ attorney law firm.* Analyzed past expenditures along with anticipated events during creation of the firm’s budget.
Lisa Noah, Mba Skills
Lisa Noah, Mba Education Details
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Information Technology -
Accounting
Frequently Asked Questions about Lisa Noah, Mba
What company does Lisa Noah, Mba work for?
Lisa Noah, Mba works for Charles Schwab
What is Lisa Noah, Mba's role at the current company?
Lisa Noah, Mba's current role is Senior Manager, Digital Product Manager at Charles Schwab.
What is Lisa Noah, Mba's email address?
Lisa Noah, Mba's email address is li****@****bal.net
What is Lisa Noah, Mba's direct phone number?
Lisa Noah, Mba's direct phone number is +181787*****
What schools did Lisa Noah, Mba attend?
Lisa Noah, Mba attended The University Of Dallas, The University Of Texas At San Antonio.
What skills is Lisa Noah, Mba known for?
Lisa Noah, Mba has skills like Waterfall, Sdlc, Business Analysis, Business Process, Requirements Analysis, Business Requirements, User Interface Design, User Experience, Requirements Gathering, Quality Assurance, Software Development Methodologies, Process Development.
Who are Lisa Noah, Mba's colleagues?
Lisa Noah, Mba's colleagues are Jennifer Price, Cism, Cfe, Cams, Marianne C., Saheeb Chowdhury, Bethanne Neville, Mark Olson, Ryan King, Dean Davies.
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