Lisa Calabro Email & Phone Number

Staten Island, New York, United States

-Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources.-Answers questions from the public in person, over the telephone and electronically.-Performs community outreach to promote and increase public participation and use of library services.-Assists in planning and delivering library programs for children, teens and/or adults.-Instructs patrons on the use of the Internet, computer… Show more -Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources.-Answers questions from the public in person, over the telephone and electronically.-Performs community outreach to promote and increase public participation and use of library services.-Assists in planning and delivering library programs for children, teens and/or adults.-Instructs patrons on the use of the Internet, computer applications and other Library services.-Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures.-Ensures patrons follow library policies and procedures.-May take responsibility for the facility, staff and operations in the absence of the Library Manager. Show less

Staten Island, New York, United States

- Fostered an LGBTQ-affirming and welcoming environment for all participants.- Planned and facilitated over 10 hours/week of Youth Drop-In programming.- Performed in-reach and outreach activities to recruit new youth and retain current youth participants for Youth Drop-In activities.- Coordinated with community partner organizations and/or volunteers to promote programming.- Created a detailed monthly calendar for Youth Drop-In, GRRRL Power Saturday Skills Series, and GRRRL… Show more - Fostered an LGBTQ-affirming and welcoming environment for all participants.- Planned and facilitated over 10 hours/week of Youth Drop-In programming.- Performed in-reach and outreach activities to recruit new youth and retain current youth participants for Youth Drop-In activities.- Coordinated with community partner organizations and/or volunteers to promote programming.- Created a detailed monthly calendar for Youth Drop-In, GRRRL Power Saturday Skills Series, and GRRRL Power Thursday Group.- Drafted language for outreach communications, including social media posts, and newsletters. Show less

New York, United States

Customer Services:- Managed Rescheduling COVID-19 appointments, correcting Excelsior Pass Issues Providing Proof of Vaccinations to over 100 patients per day. Patient Services: - Communicated with over 50 patients per day in order to schedule comprehensive physicals - Managed customer requests in regards to booking, canceling or rescheduling appointments to maintain excellent standards of customer service.Nationwide services- Provided a high-quality customer… Show more Customer Services:- Managed Rescheduling COVID-19 appointments, correcting Excelsior Pass Issues Providing Proof of Vaccinations to over 100 patients per day. Patient Services: - Communicated with over 50 patients per day in order to schedule comprehensive physicals - Managed customer requests in regards to booking, canceling or rescheduling appointments to maintain excellent standards of customer service.Nationwide services- Provided a high-quality customer experience with scheduling patients for comprehensive physicals out of state at partnering facilities. - Managed communication of patient records and requests to doctors offices across the countrySpearheaded reaching out to facilities on a national scope to renew licensing, insurance information, and doctor updating. Other tasks- Editing and creating training documentation- editing the training manual for both our Patient and Customer service teams to ensure clear instructions on specific tasks. Show less

Queens, New York, United States

- Assisted owner with content creation, leading marketing-based discussions, and supervising new team members- Composed and managed social media calendars.- Curated social media content- edited video clips and pictures, created flyers, and other social media-based graphics. - Experience with scheduling, publishing, and monitoring posts natively and via Sprout.- Composed and edited press releases, newsletters, one-sheets, and other marketing assets for clients.- Created and… Show more - Assisted owner with content creation, leading marketing-based discussions, and supervising new team members- Composed and managed social media calendars.- Curated social media content- edited video clips and pictures, created flyers, and other social media-based graphics. - Experience with scheduling, publishing, and monitoring posts natively and via Sprout.- Composed and edited press releases, newsletters, one-sheets, and other marketing assets for clients.- Created and organized company documents for clients.- Served as a thought partner in new marketing ideas with outside companies and clients.- Assisted owner in scheduling client meetings, arranging trips, and preparing meeting materials. - Published albums/ singles through online distributors. Show less

Staten Island, New York, United States

- Assisted guests with any questions regarding our products.- Made custard/ oversaw the production of milkshakes.- Maintained high standards of customer service during high-volume, fast-paced operations.- Communicated clearly and positively with coworkers and management.- Mastered point-of-service (POS) computer system for automated order taking.

New York, New York, United States

- Responsible for completing media research and outreach to journalists/ radio stations.- Curated social media posts and Story Amp pages for both the company and our clients.- Composed company reports, press releases, and newsletters for the artists.- Assisted Media Relation Specialists with reaching out to radio stations.

Staten Island, New York, United States

- Greeted everyone and proactively approach customers to support their shopping experience.- Ensured effective and efficient register ringing & general cash handling.- Upheld company standards for merchandise presentation of the best brands in sporting goods.- Promoted company programs (i.e., warranty sales, loyalty program, seasonal promotions, etc.).- Created an inclusive store environment where everyone (associates & customers) feels welcome, safe, and is treated with respect.

Staten Island, New York, United States

- Lead discussions with band members to plan and implement marketing strategies.- Managed and monitored the band's social media accounts to advertise new projects.- Organized schedules for shows; collaborated with other local bands/venues to plan events- Marketed band's merchandise at shows/ events/functions.