Lisa Camacho Email & Phone Number

Greater Los Angeles Area

▪ Oversee ad operations on live sporting events to ensure that all eligible events on multiple digital platforms and sites are being monetized▪ Coordinate with multiple teams to establish process and execution of ad delivery of high-profile sporting events▪ Act as liaison for various teams to complete digital monthly billing including auditing, processing, and coordinating with various teams to ensure all billing is completed correctly and on time▪ Increased revenue on book of business 10% via strategic management and reduction of inventory waste▪ Streamline processes and procedures for campaign management team and ensure ongoing professional development▪ Served as campaign management team liaison for high profile (tent pole) events like SuperBowl and World Cup; direct proper campaign set, optimization recommendations, and communicate status as needed▪ Contribute to status and strategy discussions during daily status meetings with outside teams and make prompt decisions and changes to campaigns to achieve revenue objections▪ Test and recommend new system features, modules, and functions for campaign management team adoption; drive team efficiency to meet SLAs and other key business metrics▪ Conduct bi-weekly one-on-one meetings with three campaign managers focused on the health of their books of business, professional interests, and continuous development▪ Partner with external quality assurance vendor to identify, develop, and implement best practices and procedures▪ Oversee day-to-day operations of campaign management, troubleshoot, and initiate solutions▪ Own direct supervision of Marketing Book; translate marketing initiatives for campaign team execution and provide direct oversight and strategic guidance▪ Onboard and train three new hires annually

Greater Los Angeles Area

Greater Los Angeles Area

Pasadena, Ca

▪Oversaw 10-15 clients each month and managed 75 monthly order fulfillments from conception to completion including domestic and international shipments, invoices, and customer service▪ Partnered with operations and accurately forecasted inventory for 25 core products with $6M+ in revenue per year▪ Communicated directly with large business clients including universities and government agencies▪ Increased product sales by 15% via implementation of customer-focused strategic programs▪ Worked with distributors and ensured they had all necessary information and distribution ran smoothly▪ Ensured seamless customer processes and superior levels of service delivery and care▪ Completed RMAs for multiple product lines, maintained a customer database and assisted with accounting▪ Performed annual physical inventory and maintained stockroom and supplies▪ Ensured timeliness of assembly and shipment of products, troubleshot and resolved problems▪ Setup new product part numbers, supported the sales team, and processed international and domestic shipments

Arcadia, Ca

▪Owned departmental oversight, managed two inside sales representatives, supervised daily activities and completed annual reviews; trained three outside sales representatives on processes, procedures, and new systems▪ Updated antiquated sales processes; integrated automatic reporting and ensured smooth report migration▪ Supported Sales Team with strategy development in achievement of company goals and customer expectations; developed agenda, facilitated weekly sales meetings▪ Resolved outstanding payment issues, discrepancies and escalations