Lisa Trainor Email & Phone Number

Schaumburg, Illinois, United States

Deliver educational programs utilizing impactful soft skills in classroom, computer-based and virtual environments. Primary resource for ensuring delivery of successful training initiatives.➤ Perform customer training needs assessments and make necessary modifications to reach goals. ➤ Collaborate with PM, IT, engineering, and technicians to ensure successful training deployments.➤ Facilitate customer and project team meetings to coordinate training schedules, logistics, and tasks.➤ Develop training curriculum, syllabi, instructor guides, end-user materials, and guided practice. ➤ Review and modify existing course content to improve knowledge transfer.➤ Create/tailor materials in PowerPoint with voice-over narration.➤ Utilize Davinci Resolve software to brand microlearning modules for subscription on-demand.➤ Extensive domestic and international travel. Lead instructor for the deployment of training on the $275M Emergency Radio Network Communication System project comprised of dispatch centers and 100+ agencies including emergency public safety, public works, schools, hospitals, and local government agencies. 61 radio sites and 18,000 public safety portable (hand-held), mobile (vehicle), and control station (desktop) radios, as well as dispatch center consoles within the service area.

United States

Specialized in training employees, and management in the use and application of software and hardware-based solutions in classroom and vILT environments. Additional Experience:Interfaced between customers and internal groups as primary contact for conducting training needs analysis, identifying training solutions, preparing quotes, and ensuring RFP requirements are met. Provided post-delivery support: compiled quality metrics, cost/budget adherence, and resolved customer satisfaction issues.Managed Project Team consisting of Sales, Engineering, Contract, B&Q, PM, and Desktop Publishers throughout the customer proposal process from concept design to delivery. Led team to develop winning solutions for non-governmental clients which significantly impacted revenue capture of $28 million in contracts.➤ Created proposal outline, schedule, team roster, and assignment of authors for each project phase.➤ Chair kickoff meetings and Red/Blue team reviews and ensured adherence to completion dates.➤ Researched and distributed baseline proposal text; wrote executive summaries for business proposals.➤ Co-created first automated proposal system to fast track development of non-RFP proposals.

Bachelor Of Science (Bs), Marketing

Associate'S Degree, Business/Commerce, General