Lisa Carinelli, Arm, Fhc, Cpo, Cos Email & Phone Number

Hudson, Nh, Us

Arlington, Massachusetts, United States

Melrose, Massachusetts, United States

The State Public Housing Coordinator will be responsible for the professional administration of all properties which include 667, 705, and 689 programs consisting of 322 units of State elderly/disabled and Family housing. In addition, the State Public Housing Coordinator will be responsible for the following: Conducting and completing re-certifications and interims, ensuring files comply with HUD and EOHLC formally DHCD regulations, serving as the liaison between maintenance and residents, creating work orders, performing unit inspections, and the admissions, waitlist process, applications, and showing units to prospective residents. Duties will also include the administration of the State Alternative Housing Voucher Program (AHVP) and Department of Mental Health Voucher Program (DMH).

Melrose, Massachusetts

Managing Congregational Retirement Homes, Inc. The Levi Gould building, 104 unit project-based (section 8) & 202 units. Duties include the following;-Rent Collection, bank deposit, and maintenance of ledger. -Taking, distribute and tracking maintenance work orders.-Answer phones and assist residents as needed.-Process Initial, Annual & Interim Recertification process.-Maintain resident files. (Paper & Onesite)-Communicate and coordinate with outside contractors. -Submitting monthly Vouchers and HAP receipts. -Run iCori, Credit Checks, EIV.-Obtain Bids and monitor contracts.

Allston, Massachusetts

Agent for Boston Rehabilitation Associate I Managing 6 buildings, 144 project-based (section 8) units. Duties include the following:-Rent Collection.-created, distributed and tracked maintenance work orders.-Answered phones and assisted residents as needed.-Distributed applications upon request and maintained waitlist.-Processed Recertification process.-Maintained resident files. (Paper & Yardi)-Communicated and coordinated with outside contractors.-Submitted monthly Vouchers. -Run iCori, Credit Checks, EIV.

Malden, Massachusetts

Temp: Occupancy Department-Filed, created new tenant files.-Imputed applications in the HAB system (Encompass software). -Updated all information to applicants files and in the HAB system. Including added and removed people off applicant files.-Created: Section 8 voucher Project Management Tool Spreadsheet.-Managed appointments for the section 8 voucher project.-Attended interviews for applicants for housing qualifications to assist with paperwork.Reception Desk Coverage:-Handled a multi-phone line.-Answered questions to tenants, applicants and public.-Assisted tenants with issues or directed them to the proper person.-Submitted maintenance issues.-Open and distribute mail.

Medford, Massachusetts

Public Housing Department: -Filed, created new tenant files. -Created, mail and went over Annual Recertification packets (State & Federal Housing Units). -Created memos for tenants as requested. Created a proof of tenancy letter for the DTA office. -Updated maintenance reports to the PH Project Management Tool Spreadsheet.-Created Project Management Tool, 121 Riverside Doors and Peep hole, Cases with Lawyers Spreadsheets for easier tracking. -Attended Meeting(s)/Hearing(s): Lawyer briefing: Attended meetings with the office lawyer and PH managers (both conference calls and in person) took notes and updated the Cases with Lawyers spreadsheet. -Tenant Complaint Hearing: I sat in to took notes while observed how complaint hearings are heard and addressed. -Showed/Inspected units: for a new tenant move-in/Move-outs. Housing Choice Voucher Department:-Filed, copied, created new tenant files, broke down tenant files as requested. -Updated the PayBack Agreement Spreadsheet. Issued reminder letters for missed payments for collection.-Updated any change in information to the Centralized Waiting List as needed. Added and pulled applications to the CWL. -Answered all inquiries, ie status. Mailed out HAP checks to landlords/tenants.Reception Desk Coverage-Handled a multi-phone line.-Signed for packages as needed.-Answered questions to tenants, applicants and public.-Assisted tenants with issues or directed them to the proper person.-Open and distribute mail. Accept rent and issued receipts.

Cambridge, Massachusetts

- Maintain files and databases. - Track inventory of products reviewed by editorial staff. - Manage the resale business for products that have been reviewed. - Track office supply, inventory and approves supply orders. - Prepares reports, presentations, memorandums, proposals and correspondence. - Monitors office operations. - Schedules appointments and meetings for executives and upper level staff. - Serves as the go-to for office inquiries. - Assists in the preparation of department budgets and expenses. - Maintain detailed and accurate financial records. - Independent thinking and creative problem solving skills. -Highly organized and flexible Ability to multitask and meet changing deadlines. - Maintains staff confidentiality.- I-9 Verification Certificate.- Gannett Ethics: Raising Concerns Training Certificate.- Manager Access Training (Kronos).

Chelsea, Ma

-Update American Express charge listings spreadsheet for batch additions and AmEx bank deposit to the Monthly Outstanding list Spreadsheet.-Update Monthly NSF listings spreadsheet on the daily remittance NS postings to the Monthly Outstanding list Spreadsheet.-Update Monthly Payfile Summary Spreadsheet.-Update the Daily Reconciliation spreadsheet from the Payfile Summary totals.-Check NSF totals. -Enter daily transactions to Quickbooks.-Combine all Daily Reconciliation spreadsheet amounts to the Master Daily Reconciliation Spreadsheet.-Convert each Payfile Summary to excel and classify by payment type, verify totals to the Daily Remittance Amounts making sure totals match.-Add all the CC payments to the CC reconciliation list in the Master Daily Reconciliation Spreadsheet and match to the Daily Credit card batches.-Obtain Daily bank transaction printout and verify all transactions and balances to the Master Daily Reconciliation Spreadsheet.-Review Daily Reconciliation Spreadsheet for variances Investigate and note any variance(s) findings. Report all Variances to Admin for posting corrections.Fair Debt Collection Practices Act Seminar. Certificate of Completion 11/24/15.Cyber Security & Privacy Awareness Training Version 1. The Federal Information Security Management (FISMA). Certificate of Completion 11/24/15.

Chelsea, Ma

- Conducted audits of collection calls and associated processes.- Prepared, submitted, and analyzed reports associated with audits.- Identified compliance issues through risk assessment and audit review on collection calls. - Effectively communicated issues to management and worked to address those issues to help reduce risk. - Determined the impact of applicable laws, regulations, guidance and rules.- Communicated and monitored FDCPA (Fair Debt Collections Practice Act) to company employees (i.e. Debt Collectors).- Recommended, wrote and revised Policy and Procedure to meet required compliance thresholds. - Assisted controller and compliance manager with external audits from Department of Education.- Interacted with the company lawyer and the Quality Assurance Department.- Presented compliance related material in a professional and credible fashion to ensure understanding of content and urgency of the message.- Performed additional risk reviews and compliance activities as needed. Fair Debt Collection Practices Act Seminar. Certificate of Completion 07/06/15. Cyber Security & Privacy Awareness Training Version 1. The Federal Information Security Management (FISMA). Certificate of Completion 07/07/15.

Brookline, Ma

•Worked within Transaction Editing System, IDX, to resolve a variety of complex claim edits on confidential patient accounts. Handled bundled charges, deleted incorrect modifiers, applied proper diagnosis codes, released encounter statements and generated invoice comments. Made insurance verification/eligibility using the NEHEN.•Handled (2) write-off projects adjusting patient accounts working with Excel Spreadsheets. For the Global IVF (In Vitro Fertilization) and The (TOMO) Tomosynthesis charges. •IDXRAD; Researched within the radiology reports for any Addendums made by the radiologist for proper billing codes. Printed reports with the Addendums made for motor vehicle or workers compensation accounts, then issued those reports to the appropriate insurance companies.•Converted files: scanned paper files into an electronic base file using the RMS (Records Management System.)Programs/Software:IDX, IDXRAD, NEHEN, RMS, MicroSoft Word, Excel, Outlook.

Health Claims & Billing Specialist Certificate

Health Claims & Billing Specialist CertificateAwarded Above & Beyond Student Council MemberGPA: 4.0Attendance 96%HIPAA RegualtionsMedical Law & EthicsInsurance & Medical (Anatomy & Physiology) Terminology Medical Office Procedures, Microsoft Office, Excel, Word Powerpointt, Outlook Insurance Billing and Coding, ICD-9, ICD-10, HCPCS Level II, CPT-4, Computerized Billing, E- Clinical Works, Med iSOFT, Spring Charts, EHR, EMR, IDX, IDXRADCPR/AED Certified American Heart Association Exp. 2016

•Handled a high volume phone line, helped customers obtain any and all information regarding their personal/business account(s). Made balance transfers and payments towards loans. Investigated and corrected any errors towards account(s). Helped with misunderstandings following along with customer and establishment records.

Medford, Ma

•Handled a high volume phone line in the warranty department to resolve any or all claim(s), while assuring customer satisfaction with complaint resolution.•Light office support: data entry, billing, collections, submitting orders, filing, faxing, coping and mailing.

Associate'S Degree, Business Management

Certification, Health Claims & Billing Specialist, 3.95

Activities and Societies: Student Council Member, Awarded Above & Beyond Medical Billing & Coding CPR/AED Exp. 10/2016 Student Council.

Associate'S Degree, Business Finance

Diploma, Business