Lisa Ferguson Email & Phone Number

Hurst, GB

Space Business Unit

United Kingdom

Supporting complex ICT change and transformation across the Public and Private sector.Evaluating and understanding service costs for catalogue solutions, simplifying catalogue procurement.Simple and Efficient Procurement for the Digital Marketplace. Managing offshore development Team and applying Scrum Master delivery of products to Market.Data Protection.

Bracknell

LICENSEE MANAGER EMEA REGION June 2014 to 2017Global Project Manager of IT solution for LicenseesManager of non-corporate Licensee Countries in EMEA regionNew Business Development - New Franchise operator on-boarding including Business Planning and Operational Support.Business Intelligence – Development and management of standard dashboard reports for.

Vodafone

A highly effective Prince2 Practitioner qualified PMO with a record of achievement set against a communications industry background. Excellent Organisational Skills ensure workloads are prioritised and effectively dealt with to meet strict deadlines. An excellent communicator who works well with technical and senior business teams.Core competencies.

Planned/Co-ordinated On-boarding of 45 new colleagues including recruitment, HR process, key system access for new starters. Part of the team that created Product Portfolio training programme for new starters and managed the execution.Business Transformation support during the integration process of CWW and Vodafone to include C-Level.Provided Sales.

Co-ordinating a team of ten Senior Sales Account Directors across the UK in Bid Management, Contract negotiation, reporting and Board Level Customer engagement.Margin Maximisation Project Co-ordination – tracking issues/risks and Actions. Seeking areas to optimise revenue. Reporting to Director and working closely with Senior Finance Partner.High level.

Customer Operations for Global Clients focussing on Continual Service Improvement of the end to end Customer experience across Cable and Wireless.Order to Cash Project Co-ordination – Senior Stakeholder engagement to review and improve Customer Service experience across all functions to include Order Process Management, Service Delivery, tracking of.

HEAD OF CONSULAR SERVICES AND PASSPORT OFFICE, CAPE TOWNTeam People Manager including all performance management, recruitment and day to day HR activities.Internal and External stakeholder management incorporating the High Commissioner, Senior Home Office Officials, Coroners Office and during major events reporting directly to Prime Ministers.