Lisa Lyon Email & Phone Number

Cupertino, California, Us

Pleasanton, California, Us

• Program Leader for new Workday Product Offerings from initiation to launch-to-market.• Lead each program team: build it, manage it, and motivate it as required. Includes creating program plans and identifying issues, risks, deliverables, milestones.• Responsible and accountable for the coordinated management of multiple divisions; manage and resolve dependencies between the projects of the program.• Drive Steering Committee meetings for each program to make key decisions, remove obstacles, and address key program issues.

Pleasanton, California, Us

• Managed, mentored, and coached the Global Analytics consulting team.• Led the planning and execution of the first twenty Workday Prism Analytics application deployments, including key industries in North America, EMEA, and APJ, as engagement manager balancing customer satisfaction and new product launch.• Worked cross-functionally with other services teams, engineering and product management, sales, marketing, and support to assist in the sale, staffing, and delivery of Workday Services to support Prism.• Provided leadership and direction to keep projects on track and ensure that the team members remained focused on the project objectives.• Developed risk mitigation plans, managed customer expectations, and resolved cross-functional issues.

San Mateo, Ca, Us

• Led client-facing consulting engagements and managed multiple projects, assigning and managing work activities, meeting deadlines, and providing status reports to numerous stakeholders.• Estimated effort, scoped services, negotiated and authored Statements of Work.• Managed customer expectations and satisfaction by maintaining regular communications.• Partnered with and developed positive relationships with internal stakeholders, such as Product Management, Engineering, Development and QA.

• Managed multiple cross-functional programs by providing program leadership and daily management. • Lead cross-team (product, design & engineering) strategic objectives as well as tactical requirements to launch products successfully.• Informed senior management and teams of program status through presentations, status reports, product delivery calendars, and other communications.

Mountain View, California, Us

• Delivered three large, complex, and high-profile products from design through release to over nine million users. • Escalated critical project issues and risks to senior management, clearly identifying the best solutions.

Mountain View, California, Us

• Served as the program manager for four products with multiple releases.• Ensured program remained on schedule by handling project issues and risks, minimizing any impact to the delivery schedule.

Mountain View, California, Us

• Directed implementation activities related to connectivity between financial institutions and Intuit’s online banking products and services, including enterprise software.

Mountain View, California, Us

• Served as the Release manager for three major releases of QuickBooks Online Edition. • Provided technical guidance to interdepartmental teams, strengthening relationships and improving QuickBooks Online Edition availability, uptime reliability, and performance.

Hanover, Maryland, Us

• Implemented and maintained production hosted environment for 80+ different customers’ e-business applications, which were accessed throughout 34 countries 24x7 with 100% uptime for over two years.• Supported sales staff by answering all technical questions about the Allegis e-business products and data center, implemented sales demos, and led tours and overviews of our data centers.

South San Francisco, California, Us

• Installed, configured, and integrated enterprise web-based product suite (tools focused on maximizing human resource potential) within the client technical environment.

Us

Oracle Database Administrator May 1998 to August 1999• Developed Oracle scripts to create reports for system anaylsis.Software Engineer June 1997 to May 1998• Developed and implemented automation interfaces for CalPERS’ Investment Accounting System (PAM).Network Administrator May 1996 to June 1997• Performed all areas of PC support in a mobile notebook environment, including purchasing, hardware repair, software installation, troubleshooting, and answering end-user questions.